Financial Operations Trainer - EVERNORTH - Hybrid

The successful candidate will be a central resource responsible for delivering and growing the FCO training programs and curriculum that will improve the effectiveness and success of our analysts and team. The Trainer will be responsible for conducting new hire and ongoing trainings updating SOPs accessing current training make recommendations to improve training and designing new training programs focusing on the development of our analysts and ensure compliance with our policies and procedures. Additionally this Trainer will also be expected to become knowledgeable about setups payments tracking and reporting of financial and rebate guarantees in accordance with Express Scripts PBM client contracts and assists in these areas as needed along with participate in special projects

ESSENTIAL FUNCTIONS

• Conduct new hire and ongoing training.

• Assess current training programs and make recommendations to improve their effectiveness.

• Develop programs and curriculum for analysts and team to address skill gaps.

• Create feedback mechanisms to gauge effectiveness of training and report out to leadership.

• Collaborate with leadership to identify training needs.

• Provide tracking/reporting to management on training program progress new hire development and course effectiveness.

• Mentor training and team development.

• Special projects and process improvements.

• On-going review of policies and procedures.

• Other duties as deemed essential by business to support.

QUALIFICATIONS

• 3 years of experience in Training and Development.

• Classroom and virtual facilitation experience preferred.

• Previous curriculum design or curriculum SME support is a plus.

• Excellent oral and written communication skills.

• Excellent interpersonal and relationship building skills.

• Excellent organizational and time management skills

• Ability to identify individual performance strengths and opportunities.

• Ability to drive continuous process improvement and handle multiple priorities.

• Ability to work in a fast paced demanding and rapidly changing environment.

• General PC knowledge including MS Office Internet and email.

• PBM and/or Managed Care industry preferred.

• Must be located in the St. Louis area.

About The Cigna Group

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.