ESSENTIAL DUTIES
Sales Duties:
- Assist with the management of retail sales leads that come in and convert warm leads to closed sales accounts.
- Work directly with clients to lead the custom cabinetry sales and design process.
- Create proposals based on client specifications. Get signatures from clients. Collect payment as needed.
- Assist in maintaining long-lasting relationships with clients. (I.e. routinely check in with clients whose projects were finished to determine if they have other projects that VHC can assist with.)
- Lead the customer selections process with regards to finishes door styles cabinet accessories etc.
- Develop and maintain strong relationships with repeat builders designers and clients.
- Assist clients in showroom and help complete walk throughs and communicate possible custom cabinetry options.
- Be a subject matter expert in all products offered by VHC.
- Build and maintain referral relationships with industry vendors (Such as architects builders kitchen & bath designers interior designers engineers.)
- Maintain relationships with VHC clients.
- Cultivate robust relationships with clients and suppliers for long-term collaboration.
- Assist with market research to uncover growth opportunities.
- Coordinate with the Marketing department to align strategies.
- Provide consistent sales support for client satisfaction.
- Attend events on behalf of VHC. (I.e. events at VHC showroom industry events networking events).
- Enter updates as needed in Contact Management System (I.e. Smartsheet CRM/ERP system).
Design Duties:
- Manage the production of design approval drawings.
- Conduct jobsite measurements and accurately record applicable site conditions.
- Staying up to date with new trends and products to curate beautiful functional and smart spaces for our clients.
- Go on site to client locations to assist with taking measurements and sketching up details of the work order.
- Develop and maintain open communication and a strong working relationship with in-house teams (Sales Engineering Production and Installation).
- Ability to maintain focus while working individually.
- Strong time management skills to stay on track.
- Demonstrate strong time management multitasking and customer service skills.
- Deliver exceptional customer service.
SKILLS & EXPERIENCE
Skills and Experience:
- 5 years of experience in at a senior level designing custom modular cabinetry and architectural millwork
- 5 years experience in cabinetry project management preferred.
- 2 years proven experience in sales with a track record of meeting or exceeding targets.
- Proficiency utilizing cabinetry design software (20/20 Chief Architect Cabinet Vision Sketchup AutoCad etc.)
- Strong space planning organizational and follow-up skills
- Creative problem solver with a strong attention to detail
- Excellent verbal and written communication with a professional presentation and attitude
- Experience and ability to accurately take jobsite measurements and read a tape measure.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prefer candidates will have a bachelors degree or 5 years of senior level working experience related to Interior Design Architecture or Construction Management.
PHYSICAL REQUIREMENTS
Physical Requirements
- Employees may work in loud work areas including but not limited to: working production level woodshop active residential construction sites etc.
- Employees will be required to navigate active residential construction sites occasionally climbing ladders measuring in small / confined areas walking on uneven surfaces.
- Employee is expected to be able to problem solve make well thought out decisions and be organized.
COMPANY STANDARDS
Company Standards
- The employee will represent the Company in a positive professional manner with fellow employees and within the communities served.
- The employee will encourage and maintain teamwork throughout the company and will communicate all pertinent information in a timely and effective manner.
- The employee will endeavor to maintain our integrity by embracing high ethical standards and adhering to company policies.
- Consistently demonstrates Companys Guiding Values of Quality Customer Satisfaction Integrity Teamwork and Community.