Service Manager
Service Manager
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Job Description
ARE YOU READY TO TAKE THE NEXT STEP WITH THIS EXCITING LEADERSHIP OPPORTUNITY
Our Pakenham branchis looking for an exceptional individual to join our service department as aService Manager.To be successful you will be an individual with strong communication skills excellent time management and an appreciation and understanding of customers needs.
About the role:
- Develops communicates enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.
- Creates annual Service Department goals and budget in alignment with the organisations financial and operational objectives.
- Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
- Review work orders for completeness and accuracy before customer billing
- Ensures all departmental tools equipment and vehicles are in good working order.
- Manages recruiting staffing and employee development activities for employees reporting to this position.
About you:
To be successful you will be an individual with strong communication skills excellent time management and an appreciation and understanding of customers needs.
- Sound mechanical knowledge.
- Operations and management experience would be beneficial.
- People leadership experience would be beneficial.
- Highly motivated to provide a clean safe and efficient service department.
What we offer:
- Leadership Opportunity
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development
- Great working environment
- Advancement Opportunities
- Employee Assistance Program
- Vehicle laptop and phone
- Competitive salary with monthly and yearly bonuses
About us:
Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. With dealerships across Canada New Zealand and Australia we are a global team with one shared purpose. Its our mission to enable our customers success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward and we meet that challenge with remarkable customer service and the industry-leading brand John Deere.
If this sounds like you apply now!
Please note that we have multiple roles across our branches for a full list please check out our website: Brandt Careers Jobs at Brandt
Required Experience:
Manager
Employment Type
Full-Time
