Membership Consultant - Surrey
Membership Consultant - Surrey
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Job Description
Membership Consultant
Hours: 40hrs includes weekends/varying shift pattern
Key Objectives:
To increase the number of new members on a month-by-month basis
To increase the overall number of members through retention
To meet Sales and Retention kpis collectively through team work
To deliver an excellent customer experience every time
To enhance an already very successful Team
Key Tasks:
To develop and implement campaigns to recruit new members
To tour and sign-up new members
To utilise Ez runner to identify and contact web/phone/walk-in enquiries
To be able to run reports in software with complete accuracy.
To run reports to identify new joiners for all vital info incl source
Customer Service; Identify customers needs and respond proactively to member concerns
Come up with ideas to enhance member journey and ways to communicate with members
Must Haves:
- Previous industry experience in fitness and sales
- Great communication skills spoken as well as written
- Proficient in microsoft
- Great work ethic and able to work to deadlines & targets
- Be motivated & motivational
- Team player but also be able to work autonomously
Employment Type
Full Time
