Position: Customer Expert
Work model: On Site
Location: Chania Greece
Employment type: Full-time
What you will do:
- Become a valuable ambassador consistently exuding the companys values
- Utilize phone calls e-mails and chats in order to identify analyze and resolve technical issues
- Provide accurate information on our clients new and existing products and services
- Identify and escalate situations requiring urgent attention
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
What you will bring:
- Fluency in Danish
- Very good use of English both in written and spoken language
- A deep interest in technology is a prerequisite
- Work experience with a focus on tech support/troubleshooting is welcome
- Highly developed soft skills as well as a problem-solving mentality
- Learning agility you are capable of identifying the most important info in one situation and efficiently applying it to another
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- Complete relocation support (flight ticket to Chania Crete pick-up & drop both at no cost to you)
- Free accommodation or extra accommodation bonus throughout the entire employment period
- Competitive monthly salary 2 extra salaries per year
- A generous bonus scheme
- Fully remunerated training by certified instructors
- Health care benefits and numerous other discounts
- Consistent support for anything you may need along the way
- State-of-the-art premises including an amazing activity room with a fully-equipped gym table tennis table and TV
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- Professional growth & development opportunities within a multicultural safe and fun workplace