Customer Support Representative (ZR_25024_JOB)
Customer Support Representative (ZR_25024_JOB)
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675 - 675
1 Vacancy
Job Description
This is a remote position.
Schedules:
We are seeking an experienced Customer Support Representative to join our team and provide exceptional customer service. The successful candidate will be responsible for the following responsibilities:
- Act as Inbound Call Center Agent for buildings to log package deliveries let the courier into the building remotely and make sure they place the packages in the designated area.
- Engage with customers to learn about and address their needs complaints or other issues with products or services.
- Confirm or clarify information and diffuse angry clients as needed.
- Document all call information according to standard operating procedures.
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high volume production environment
- 1 years of experience in a call center environment.
- 4 years of experience in handling high-profile voice accounts is a MUST.
- Reliable internet connection and a quiet work environment. Proficient in conversational and written English.
- Strong interpersonal skills multitasking abilities and organizational skills.
- Able to work in a fast-paced environment thinking quickly and making sure to adhere to Standard Operating Procedures (SOPs)
- Coachable Punctual Assertive and Diligent.
Independent Contractor Perks
Permanent work-from-home
Immediate hiring
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
