hotel reception ( bhopal)
hotel reception ( bhopal)
Posted on :
10-07-2025
Employer Active
1 Vacancy
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Job Description
front office executive typically manages the reception area greets visitors answers phones and provides administrative support. This role involves creating a positive first impression handling inquiries and maintaining a well-organized and efficient front desk environment.
Heres a more detailed breakdown:
Key Responsibilities:
First Point of Contact:
Warmly greeting visitors clients and employees and directing them appropriately.
Communication Hub:
Answering phone calls taking messages and transferring calls to the correct personnel or department.
Administrative Support:
Performing tasks like data entry filing photocopying and managing correspondence (emails letters).
Maintaining Order:
Ensuring the reception area is clean organized and professional and managing office supplies.
Customer Service:
Addressing inquiries resolving complaints and providing information about the companys products or services.
Record Keeping:
Maintaining visitor logs employee attendance records and other important documents.
Coordination:
Working with other departments to ensure smooth operations and assisting with special projects.
Essential Skills:
Excellent Communication Skills:
Both verbal and written including active listening.
Interpersonal Skills:
Ability to interact professionally and courteously with diverse individuals.
Organizational Skills:
Managing multiple tasks prioritizing work and maintaining a tidy workspace.
Problem-Solving Skills:
Addressing complaints resolving issues and finding solutions to unexpected situations.
Technical Proficiency:
Familiarity with office software phone systems and basic computer skills.
Time Management:
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Employment Type
Full Time
Key Skills
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