Director, Information Technology

Your mission at IntegriChain:

IntegriChain the leading provider of commercialization and Net Revenue Optimization solutions for the life sciences industry is seeking an experienced and strategic Director of Information Technology (IT) to lead the companys internal technology infrastructure and systems operations. Reporting to the Chief Financial Officer this leader will oversee IT operations service delivery cybersecurity enterprise applications and global employee support across the U.S. and India.

This is a highly visible role for a hands-on IT leader who excels at aligning technology with business needs driving operational efficiency and scaling systems to support a growing SaaS and technology product organization. The IT Director will work cross-functionally to ensure a secure reliable and productive technology environment for IntegriChains employees and global operations.

What this role entails:   

IT Strategy & Leadership

• Define and execute IntegriChains internal IT strategy in alignment with business goals scalability and security with an innovative approach and customer-support mindset.
• Lead the IT function across multiple geographies ensuring reliable and responsive technical support for all employees.
• Develop and manage the IT budget vendor relationships and procurement strategies for hardware software and services.

Infrastructure & Systems Management

• Oversee corporate infrastructure including cloud-based systems SaaS platforms network security and device management.
• Drive the administration and optimization of enterprise applications (e.g. Okta O365 Zoom Jira Slack HRIS Finance/ERP tools).
• Establish best practices for device lifecycle management system provisioning and employee onboarding/offboarding.

IT Operations & Support

• Ensure timely resolution of service desk requests and maintain a high standard of employee support.
• Monitor the performance and uptime of business-critical tools and systems.
• Lead the development of internal documentation SOPs and user education resources.

Compliance

• Conduct regular risk assessments and support internal and external audits (e.g. SOC 2 GDPR).
• Maintain business continuity and disaster recovery plans for all IT systems.

People Management & Vendor Oversight

• Lead and grow a team of IT professionals and/or managed service providers (MSPs).
• Manage vendor and MSP performance contracts and strategic relationships to ensure high service quality and cost-effectiveness.

Qualifications :

Requirements

• Bachelors degree in Information Technology Computer Science or a related field; Masters or relevant certifications (e.g. ITIL CISSP PMP) preferred.
• 8 years of progressive IT experience including 3 years in a leadership role ideally in a B2B SaaS or healthcare tech environment.
• Experience leading IT in a high-growth multi-location or global company.
• Deep knowledge of cloud infrastructure SaaS systems security frameworks and enterprise IT operations.
• Strong vendor and contract management experience with a practical understanding of IT budgeting and forecasting.
• Excellent communication and collaboration skills with the ability to work cross-functionally and influence at all levels of the organization.
• Experience supporting distributed remote-first teams with a strong service orientation.

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Additional Information :

What does IntegriChain have to offer

Mission driven: Work with the purpose of helping to improve patients lives! 

• Excellent and affordable medical benefits non-medical perks including Student Loan Reimbursement Flexible Paid Time Off and Paid Parental Leave
• 401(k) Plan with a Company Match to prepare for your future
• Robust Learning & Development opportunities including over 700 development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation.

Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.

Remote Work :

Yes

Employment Type :

Full-time