Front Office Supervisor (F/M/X)
Front Office Supervisor (F/M/X)
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Job Description
Supervise daily front office operations ensuring smooth arrivals departures and guest enquiries.
Lead by example in delivering exceptional guest service embodying Accors Heartist culture and values.
Assist with the training coaching and empowerment of Front Office team members.
Ensure compliance with hotel policies procedures and Accor brand standards.
Handle guest complaints and special requests professionally and efficiently.
Support financial performance by adhering to cash handling and accounting procedures.
Promote Accors offers services and facilities to guests.
Maintain a safe and healthy work environment supporting Accors Workplace Health & Safety and Planet 21 environmental initiatives.
Qualifications :
Minimum 1-2 years experience in Front Office operations preferably in a supervisory role.
Hospitality qualifications and strong computer/system skills (Opera experience desirable).
Excellent communication interpersonal and leadership skills.
Ability to work a flexible 7-day roster including weekends and public holidays.
Multicultural awareness and a passion for delivering outstanding guest service.
Strong personal integrity initiative and the ability to work independently.
Additional Information :
Cooinda Lodge Kakadu Hotel Franchised offers a unique opportunity to work in one of Australias most iconic locations surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
