Patient Service Coordinator, Neonatal ICU - Full-Time, Rotating
Patient Service Coordinator, Neonatal ICU - Full-Time, Rotating
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Job Description
Job Description
Were hiring for a Patient Service Coordinator for the Neonatal Intensive Care Unit (NICU)at the University of Chicago Medicine in Hyde Park Illinois!
The Patient Service Coordinator (PSC) under the director of the Administrative Manager and Supervisor will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients their families physicians and other healthcare team members within the unit.
At the University of Chicago Medicine the dedicatedPatient Service Coordinatorsshare in our vision and commitment to excellent customer service and patient care. In patient support we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience every time.
The Margaret M. and George A. Stephen Neonatal Intensive Care Unit (NICU) at Comer Childrens Hospital is among the largest in the Midwest with approximately 1000 admissions every year.Our NICU features 47 designated tertiary care beds (Level III) and 18 convalescent (Level II) beds. Extracorporeal membrane oxygenation (ECMO) can be provided for up to three infants at a time by a special group of ECMO specialists who supplement the NICU nursing staff.
Required Qualifications
- High School diploma or equivalent required
- At least one year of general office experience preferably in a medical/clinical setting
- Good written and verbal communication organizational and customer service skills
- Ability to multitask effectively uses discretion and good judgment and maintains patient confidentiality
- Must be able to independently and professionally interact with customers internal and external to the Hospitals
- Proficiency in MS Office Suite ability to learn and utilize applicable software
Preferred Qualifications
- Associate Business courses preferred
- Medical terminology preferred
Position Details
- Full Time (0.9 FTE)
- Rotating shifts 7a-7p or 7p-7a
- Unit: NICU
- CBA Code: 743 Clerical Union
Why Join Us
Weve been at the forefront of medicine since 1899. We provide superior healthcare with compassion always mindful that each patient is a person an individual. To accomplish this we need employees with passion talent and commitment with patients and with each other. Were in this together: working to advance medical innovation serve the health needs of the community and move our collective knowledge forward. If youd like to add enriching human life to your profile UChicago Medicine is for you. Here at the forefront were doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:UChicago Medicine Career Opportunities.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race color ethnicity ancestry sex sexual orientation gender identity marital status civil union status parental status religion national origin age disability veteran status and other legally protected characteristics.
Must comply with UChicago Medicines COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly a pre-employment physical drug screening and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.
Required Experience:
IC
Employment Type
Full-Time
