Setup Operations Manager
Setup Operations Manager
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$ 165000 - 181500
1 Vacancy
Job Description
Building at Check
At Check we make paying people simple. In doing that were not just building our own business were building payroll businesses together with every one of our partners. As the inventors of embedded payroll were redefining how people get paid and making it easier for payroll businesses to launch grow and thrive. Check out the full story Tune in.
Check is far more than just API infrastructure. Were a springboard for building and scaling payroll businesses.
Our Team
Payroll is broken. Come fix it alongside a team thats as passionate as you are!At Check youll use creative problem-solving critical thinking and grit to impact every business we build. We view problems to solve and jobs to be done as opportunities to contribute to the solution; we ignore conventional role boundaries in favor of the unique strengths and value each builder brings to our team and to our mission.
Join us if youre ready to roll up your sleeves and redefine payroll. Lets simplify the complex make a real impact and create a better future for businesses of every size.
The Work
As Manager of the Embedded Setup team youll lead Checks efforts to transition from delivering setup as a service to enabling partners to own it will manage the team responsible for onboarding new employers through Checks partnersbalancing high-quality timely service delivery today with building a training-first partner-enablement model for define and execute strategy for partner enablement oversee day-to-day setup operations and collaborate closely with Product Engineering and Partner Success to improve processes and reduce manual work through tooling and automation.
This is a critical leadership role at Check that ensures partners can scale efficiently delive company growth.
In this role you will:
- Lead the Embedded Setup team responsible for delivering employer setups via Checks partners ensuring accuracy timeliness and exceptional service.
- Partner with cross-functional teams to develop and execute the transition strategy from Check-run setups to partner-owned implementations with a strong focus on training and enablement.
- Design and deliver scalable partner training programs including live sessions asynchronous resources shadowing frameworks and QA support.
- Partner with cross-functional teams to improve setup tooling and automation (e.g. Flatfile integrations External Payroll API Console workflows).
- Define and maintain high-quality SOPs playbooks training guides and repeatable migration templates.
- Build strong relationships with partners understanding their needs and tailoring enablement plans accordingly.
- Analyze team performance and partner outcomes to identify opportunities for operational efficiency and continuous improvement.
- Support hiring onboarding and development of Setup team members fostering a culture of excellence adaptability and partner-centricity.
- Act as a strategic voice in planning discussions to ensure Embedded Setup aligns with Checks overall growth and product roadmap.
Tools for the Job
Many backgrounds could fit this role but ideal candidates will have most or all of the following:
- 5 years of experience in implementation operations or related fields with at least 2 years in a people-management or team-lead role. Experience in payroll implementation or operations strongly preferred.
- Deep knowledge of payroll complexity including multi-EIN configurations benefit taxability retroactive pay and data imports.
- Experience building and delivering effective training and enablement programs to external partners or customers.
- Strategic mindset with the ability to define and execute a vision while managing day-to-day operations.
- Technically fluency across a wide range of operational tools and comfort learning and teaching new technologies like APIs Flatfile and native tooling.
- Partner-first mindset knowing when to support directly and when to empower others to succeed.
- Excel at creating clear high-quality documentation (SOPs playbooks training guides) that can scale.
- Thrive in highly cross-functional environments and can partner effectively with Product Engineering and Customer Success.
- Communicate clearly and persuasively adapting your style to both internal teams and external partners.
Travel and Office Policy:
We build best when we come together on level ground.
The Check team is distributed across the US and we have offices in New York City and San Francisco. While we embrace remote work time together in person is where we do our best work. We offer ample opportunities and encourage employees to attend team offsites events and hackathons a couple of times a year! We expect all employees to attend our annual 3-day company retreat in the fall.
For our in-office and hybrid employees our offices are open all week. We provide meals on Tuesdays and Thursdays and the team hosts regular happy hours game nights etc.
What we offer:
For full-time employees Check offers company-sponsored medical dental vision short-term/long-term disability and basic life insurance coverage effective on their first day of work. We also provide stock options flexible PTO and sick leave 16 weeks of fully paid parental leave for all new parents flexible return-to-work 9 annual holidays a 401k retirement plan and a $100 monthly stipend for home internet and mobile phone expenses.
The actual annual salary for this role depends on each candidates experience qualifications and work location. Most new hires are placed near the midpoint of this range to ensure fairness with our existing teams compensation.
- The expected range in San Francisco NYC LA and Seattle is between $165000 and $181500.
- The expected range for all other locations is between $140500 and $154550.
We accept applications on an ongoing basis with no specified deadline.
Check is proud to be an Equal Opportunity employer. We do not discriminate based on race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
Checkparticipates inE-Verifyand will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S.Checkdoes not useE-Verifyto pre-screen applicants.
Required Experience:
Manager
Employment Type
Full Time
