Part-Time Bilingual People Operations Associate

Support Our People. Elevate the Experience. Grow Your Career.

Valet Living is seeking a People Operations Associate (HR Operations) to help deliver a seamless and supportive experience for new hires and current associates. In this role youll guide associates through onboarding answer questions about policies and procedures and ensure complianceall while contributing to a positive and engaging work environment. Your attention to detail strong communication skills and passion for service will be key to supporting our fast-growing organization.

Compensation & Work Environment Details:

Pay Rate: $19.00 - $21.00 per hour

Schedule: Monday - Friday 1:00 PM 5:00 PM EST (20 hours per week)
Work Environment: Primarily remote with in-office visits to our Tampa corporate office twice a month

What Youll Do:

New Hire Experience:

• Facilitate a welcoming and efficient onboarding process for new hires in a high-volume environment.
• Guide new hires through every onboarding step ensuring tasks are completed and questions are answered.
• Provide personalized support to help new hires navigate systems and understand their next steps.

Associate Support:

• Act as a primary resource for associates needing assistance with company policies procedures and systems.
• Manage inquiries through the companys case management system delivering timely and accurate responses.
• Answer incoming associate calls and voicemails with professionalism and empathy.

Documentation & Compliance:

• Complete I-9 verification and review background checks per company guidelines.
• Maintain up-to-date associate information and ensure compliance with federal state and local regulations.

Administrative Support:

• Handle employment verifications wage audits and personnel file management.
• Input data into Workday and assist with report generation and data analysis using Microsoft Excel.
• Maintain confidentiality and discretion when managing sensitive associate information.

Continuous Improvement:

• Document and maintain process procedures creating self-service resources for associates.
• Recommend process improvements to increase efficiency and enhance the associate experience.
• Participate in Workday testing system updates and ongoing training.

What Were Looking For:

• Bilingual Proficiency: Fluent in both Spanish and English (speaking reading writing).
• Education: High school diploma/GED required; bachelors degree in HR or Business preferred.
• Experience: 0-2 years of related HR or People Operations experience.
• Tech-Savvy: Proficient in MS Word Outlook Excel PowerPoint; Workday experience preferred.
• Organized & Detail-Oriented: Able to multitask and prioritize in a fast-paced environment while ensuring accuracy.
• Communication: Strong written and verbal communication skills with a positive team-focused attitude.
• Problem-Solver: Takes ownership uses critical thinking and seeks solutions that support a positive associate experience.
• Discretion: Comfortable handling sensitive information with compassion and integrity.

Why Youll Love Working with Us:

At Valet Living we dont just provide essential serviceswe build careers create opportunities and cultivate a culture of excellence. As part of our team youll experience a workplace where leadership is about service growth is the norm and every detail matters.

Ready to make a difference and join a supportive high-energy team Apply today!

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Are you a current Valet Living employee If so click here to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit employ train compensate and promote without regard to race religion creed color national origin age gender sexual orientation gender identity marital status disability veteran status or any other basis protected by applicable federal state or local law.

Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please contact us at and let us know the nature of your request along with your contact information.

Please note this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Livings recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.