Crematory Assistant / Removal Technician
Crematory Assistant / Removal Technician
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Job Description
NorthStar Memorial Group is seeking a Staff Associate at Nakamura Mortuary in Maui HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle from the initial meeting with families until final arrangements are made. We serve as the cornerstone of our client family support structure acting as the glue that holds everything together. We are problem solvers and peace-of-mind providers - we uphold our commitment to care in every interaction.
Responsibilities
- Collaborate with funeral directors with events held on-site including services and arrangement conferences
- Establish and maintain strong business relationships with families
- Always maintain reverence and respect for the deceased
- Assist in preparing the memorial area for the family before the services start
- Ensure that flowers and other memorabilia are returned to the family after services
- Answer customer inquiries professionally either by phone or in person
- Maintain identification integrity throughout the process by following policies and procedures
- Manage crematory records including service and maintenance records
- Transport deceased from various locations to the Funeral Homes and the Cemetery
- Assist with funeral services such as transferring and lifting of the deceased dressing and casketing visitation viewings and witness insertions at the crematory
Qualifications
- 1 year of experience in customer service preferred
- Experience handling difficult situations
- Funeral professional experience preferred
Compensation
- $18-$20/hr. Overtime is available
- This position provides a structured route for career advancement ideal for individuals eager to grow within a dynamic and supportive environment. Youll be part of a team that values development mentorship and long-term success.
Benefits
- Medical Dental and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.
Required Experience:
IC
Employment Type
Hourly
