As aRetail Activations Representativeyou will take inbound customer calls for device activation listen to and answer customer questions and ensures that every customer has a positive experience with Best Buy Health. You will make the best recommendation for products plans and value-added services that can sometimes even save a customers life. A successful team member will fully explain the benefits and value of our life-saving products and services. Were looking for candidates who excel at problem solving kind and direct communication and are performance driven.
Targeted Pay: $19/hr base pay plus uncapped commission plan.
This role is remote but may involve occasional onsite collaboration at our Best Buy Health office. For this role you must be located within a commutable distance to Reno Nevada. The recruiter or hiring manager will provide more details during the hiring process. What youll do
Respond to a high volume of inbound calls from retail customers providing relevant and accurate information on products and services
Answer customer questions and provide appropriate solutions
Present and sell new products and additional value-added services
Maintain performance based on goals and objectives
Maintain strong knowledge of all wireless products accessories pricing plans promotions and service features offered
Receive back to back calls while maintaining excellent verbal/interpersonal communications skills.
Strong customer service skills
Ability to work in a fast-paced environment
Professional energetic and positive attitude.
Basic Qualifications
Minimum of 6 months experience in sales/retail activations or another environment with a strong customer focus
Preferred Qualifications
Computer skills including typing and prior experience using Microsoft Office Suite
Ability to meet and/or exceed sales quotas
Whats in it for you We offer extensive employee benefits and strive to continuously improve not only the customer experience but also the employee experience. Whether working from home or on-site in one of our state-of-the-art Caring Centers our leaders are here to support and help you grow your skills and career.
Our benefits include:
Comprehensive benefits including tuition reimbursement caregiver support and more
Best Buy Employee discount
Weekend Pay Differential
4x10 Shifts Available
About us Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives device-based emergency response services for the active aging population and virtual care offerings that help to connect patients and physicians. Best Buy Health is an Equal Opportunity Employer that complies with Section 503 of the Rehabilitation Act and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA).We are committed to equal employment opportunity for all applicants and employees. Learn more about our commitmentHERE.
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