Customer Service Representative with Slovak Work in Sofia!
Customer Service Representative with Slovak Work in Sofia!
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Job Description
Take Your Career to the Next Level with a Leading Global Brand!
If youre a Slovak speaker with a passion for customer service and want to be part of a fast-growing international company we want you! Join us in Sofia Bulgaria and experience life in a vibrant city while developing your skills in a multinational work environment.
Whats the Role
As a Client Support Representative youll play a crucial role in ensuring that customers receive the best service possible. Youll help them with inquiries issues and product information providing solutions in a timely and professional manner.
Your Key Responsibilities:
Respond to customer inquiries across various channels (phone email and chat)
Provide accurate and detailed information regarding products and services
Solve customer issues and provide solutions to ensure satisfaction
Record all customer interactions and update the system accordingly
Collaborate with colleagues from various departments to improve service quality
Follow up on cases and ensure timely resolutions
What You Need to Succeed:
Fluency in Slovak (written and spoken)
Good command of English
Previous customer service experience is an advantage
Excellent communication and problem-solving skills
Tech-savvy and proficient in MS Office CRM software etc.
Ability to work independently as well as part of a team
Strong attention to detail and the ability to handle multiple tasks simultaneously
Whats in It for You
Full-time role with flexible shifts
Competitive salary and monthly performance bonuses
Paid training and career development opportunities
A dynamic and international work environment
Health and wellness benefits
Relocation Support Package Includes:
14 nights of hotel accommodation to help you settle in
Advance salary payment available if needed
Travel reimbursement to support your relocation
Location: Sofia Bulgaria
Language Requirement: Slovak
Time Type: Full-time
Take the next step in your career and apply now!
Employment Type
Full Time
