Operations Customer Expert
Operations Customer Expert
Posted on :
10-07-2025
Employer Active
1 Vacancy
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Job Description
Position: Operations Customer Expert
Location: Lisbon Portugal
Employment type: Full-time (open to accept remote working)
DUTIES AND RESPONSIBILITIES:
- Responding to customer inquiries and concerns about products offering accurate information and helpful solutions.
- Providing guidance and support on proper product usage.
- Sharing details about product ingredients and composition as needed.
- Assisting in situations involving emergencies or misuse of products.
REQUIREMENTS:
- Excellent verbal and written communication skills.
- Strong problem-solving and critical thinking abilities.
- Ability to remain calm and professional in challenging situations.
- Proficiency in using computers and common office software.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Willingness to learn about products policies and procedures.
OFFER:
- Portuguese employment contract
- If you are working on a Portuguese public holiday you will get a compensation day that you can spend later
- Holiday entitlement with 22 days per year
- 40 Hours per week (8 hours per day with an additional lunch break hour) on
a rotational shift pattern Monday to Friday from 06:00 to 17:00. - Be part of a dynamic multilingual multicultural and creative team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Accommodation in a single room in one of the shared company apartments for international candidates
- Free Portuguese classes water sports activities soft trekking and much more
Employment Type
Full Time
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