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Community Case Worker

Salary:27783
Location:Sunderland

Contract: Permanent Full time

Rebuilding your life after a custodial sentence is one of the toughest challenges a person can with the right support its looking for a dedicated Case Worker to join our team - someone with a rare mix of compassion resilience organisation and flexibility. This is for the person who understands that rehabilitationisntjust about offering advice; its about rolling up your sleeves and pro-actively supporting someone on their journey

About the Role:

In this role youll work in the Ingeus hub providing one-to-one support to a caseload of participants as they reintegrate into society. As a key member of a dedicated team youll help individuals overcome barriers build confidence take steps towards training or employment and make meaningful steps toward rehabilitation.

This is a demanding yet deeply rewarding role. Youll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However when you help someone break the cycle and take real steps toward transforming their life the impact is truly life-changingfor them and for you.

WhatYoullBe Doing:

• Relationship Building:Foster genuine trusting and non-judgemental relationships with participants creating a safe space for personal growth
• SignpostingYou will refer and encourage participation with Ingeus hub services and other suitable external support to support their rehabilitation.
• Action Planning: You will formulate a detailed action plan identifying specific needs and barriers and identifying the support they need to support their transition.
• 121 and group interventions: You will see participants individually and in small groups where appropriate.
• Caseload management:Youllmanage multiple individuals balancing their needs while keeping up with all the related admin ensuring nothing falls through the cracks and progress is properly tracked

What We are Looking For:

• Communication Skills:Youll have the ability to engage motivate persuade and listenbuilding strong connections with those you support.
• Safeguarding awareness:You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
• IT and Administrative skills:Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
• Resilience:This role can be challenging and results may take time but you are the kind of person who stays committed and sees things through.
• Travel: Due to the locations covered we need someone with the willingness to travel

What We Offer:

AtIngeus we listen to our employees and have developed a benefits package that supports both your personal and professional well-being:

• 25 days of annual leaveplus bank holidays with the option to trade for additional leave.
• EAPSupport programmeavailable 24/7 including 6 free counselling sessions.
• Private medical insuranceandlife assurance.
• Up to2 days of Community Giving each year to support a cause that matters to you.
• Eyecarevouchersto help with glasses or eye care.
• Exclusive discounts viaPerks at Work.
• Cycle to Work schemeandtravel season ticket loan.
• Long service awardsto celebrate your commitment.
• Salary Financeoffering financial education and advice.
• The opportunity to purchase extra benefits likecritical illness coveranddental insurance.

Whilst we welcome applications from those with lived experience this role requires anenhanced DBScheck.As we wait for the necessary background checks to be completed youll have plenty of opportunities to shadow your colleagues ask questions and learn the ropes at your own pace.

AboutIngeus:

AtIngeus our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reducereoffending build stronger communities and help people realise their potential.

AtIngeus we pride ourselves on fostering an inclusive culture where everyone is treated with dignity valued for their contributions and encouraged to grow. We are committed to supportingneurodiversecandidates and offer a clear and accessible application screening and interview process. Please contact us via email at further details.

If you have the passion and you think you have what it takesdontdelay and apply today!

If we receive enough applications this role may close early.