Sales Support Coordinator
Sales Support Coordinator
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£ 27000 - 28000
1 Vacancy
Job Description
Sales Support Coordinator
Location: Waterlooville
Type: Full-Time Permanent
Hours: Office-based Monday to Friday 8.30am to 4.30pm and 9:00am 5:00pm
Are you an experienced Sales Support candidate looking to join a well-established and growing business If you enjoy building strong customer relationships this could be the ideal role for you.
This position offers the chance to join a company with an excellent reputation for staff retention a supportive team culture and long-term stability. Youll play a key role in managing customer accounts processing orders preparing quotations and ensuring a smooth and positive experience for every client.
Key Responsibilities:
- Manage incoming customer enquiries and process orders from business clients.
Prepare accurate quotations based on customer specifications.
- Process and track orders from start to finish ensuring accuracy and attention to detail throughout.
- Maintain regular contact with existing customers to build strong ongoing relationships.
- From time to time proactively contact customers who havent ordered recently to explore new opportunities.
- Liaise with internal teams including warehouse and logistics to ensure orders are fulfilled on time.
- Handle numbers confidently including pricing calculations order volumes and discounts.
- Resolve customer issues quickly and professionally maintaining a high standard of service.
About You:
- Previous experience in sales support sales administration or customer account management is essential.
- Confident handling numerical tasks such as pricing quotations and order calculations.
- Professional confident phone manner youll regularly liaise with customers by phone so clear communication is key.
- Organised and proactive able to manage multiple tasks and meet deadlines under pressure.
- Strong attention to detail especially when working with customer specifications and orders.
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GCSEs (or equivalent) in Maths and English required.
Why Join Us
- Stable and well-established business with decades of success.
- Excellent job security and low staff turnover many employees have long-term careers here.
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Supportive collaborative team culture where your work is valued.
- Comprehensive training and onboarding to help you settle into your role.
Additional perks include:
Increased holiday with service birthday off
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Flexible holiday options
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Opportunity to accrue hours for early Friday finishes
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Life insurance & 5% company pension contribution
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Employee Assistance Programme
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Discount shopping scheme
Casual dress Fridays
Hours:
Monday to Friday 9:00am 5:00pm and 8.30am to 4.30pm (37.5 hours per week including paid breaks)
About Rafferty Resourcing:
Rafferty Resourcing is an award-winning recruitment agency specialising in head office recruitment. Were proud to be working with this well-respected business on their search for a Sales Support Coordinator.
Employment Type
Full Time
