Program Management â Operations Associate
Program Management â Operations Associate
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Job Description
Job Summary
Job Description
What is the opportunity
The Operations Associate fills a critical role for the entire WM Program Management group by assisting the Head of the group and the Directors of the Programs in running and maintaining a strong cohesive team of individuals that service support and drive the fee-based programs for RBC Dominion Securities.
What will you do
You will assist in reporting and maintaining monthly and quarterly business metrics that serve to assist leaders in making strategic decisions regarding the fee-based platform.
You will assist the Head of the group in a number of administration activities regarding team events conferences and meetings.
There will be a component of the role that will also help to drive growth in fee-based strategies by servicing the Advisors Associates and Branches with any inquiries regarding the fee-based programs. This may also encompass triaging inquiries to the appropriate teams within the group.
You will also collaborate with various organizational groups internally and externally to ensure relationships are established and maintained to protect and grow the fee-based programs.
What do you need to succeed
Must haves:
University degree or equivalent experience
Proficient with MS Office (Excel Word PowerPoint)
Strong self-directed team player with a bias for action and ability to have strategic influencing negotiating and persuasion skills
Excellent experience in project management and ability to deal with multiple competing priorities
Bias for action execution and results
Nice-to-have:
Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC)
Bilingual in English and French
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic collaborative progressive and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Job Skills
Calendar Management Communication Computer Literacy Detail-Oriented Email Services Knowledge Organization Office Administration Spreadsheet Software Teamwork Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
IC
Employment Type
Full-Time
