Service Business Development Coordinator (Work from home)
Service Business Development Coordinator (Work from home)
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Job Description
Job Description:
We are seeking energetic individuals to join our unique and fast-paced Service Call Center (Business Development Center). This is a great opportunity to start your career in automotive and familiarize yourself with the entire dealership experience. In this role you will be the link between the service customer and their current and future service visits. You will assist the customer with questions regarding the company scheduling of their service appointments and more.
Responsibilities
- Handle all inbound calls directed to the service department and assist guests with scheduling
- Prompt response to daily email inbound leads appointment confirmations and inquiries
- Generate quality appointments by means of outbound prospecting
- Confirm daily appointments and ensure all pre-service requirements are met prior to arrival
Qualifications
- 2 years of Customer Service experience preferred
- Prior automotive experience preferred but not required
- High school diploma or equivalent required
- Excellent customer service skills and basic computer competencies
- Positive friendly attitude along with an eagerness to improve
- Must be comfortable handling a large call volume in a fast-paced environment
- Valid drivers license and clean driving record
We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905 our purpose has been delivering an uncompromised customer experience. Our passion for our products loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success and we want you to be a part of it!
We employ knowledgeable and capable people that have a genuine caring for customers time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time.
Why Us:
We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training advancement opportunities and top-notch compensation and benefits all while promoting a culture that values family diversity and teamwork.
Its simple really we share the same commitment to our employees as we do our customers after all a great customer experience is only possible with great employees.
Why You:
Youre not just looking for a paycheck youre looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
