Lets unpack this Who are we
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About OConnor Company OConnor Company is an industry leader in wholesale HVAC equipment parts and tools. As a distributor of HVAC services in the Midwest they provide a range of quality product lines including Trane American Standard and Mitsubishi Electric. The company is proud to serve the commercial and residential markets in Kansas Oklahoma Missouri Nebraska and Iowa. For more information visit .
The Accounts Receivable Specialist is responsible for managing and securing accurate payment and collections for assigned customers. This role prepares reports on outstanding balances and collection activities to keep management aware of customer account performance and risk assessment.
Duties & Responsibilities Customer Interaction - Builds and maintains strong customer relationships to ensure satisfaction and loyalty through prompt professional communication and issue resolution.
- Collaborates with internal departments to resolve customer concerns efficiently fostering a culture of professionalism integrity and teamwork.
- Accounts Receivable and Credit
- Reviews daily aging reports and contacts customers with balances over 30 days past due; documents collection efforts negotiates payment arrangements and ensures timely resolution.
- Monitors account payment behavior to identify high-risk accounts; recommends escalation to outside collection agency or legal action when necessary.
- Maintains Accounts Receivable over 90% current with less than 3% over 90 days past due.
- Responds to job queues within two minutes to avoid delays in order processing or customer service.
- Provides accurate updates on delinquent accounts to management weekly and monthly.
- Processes ACH/ECheck credit card transactions Lien Waivers and related documentation within one business day.
- Handles NSF checks immediately upon notification.
- Supports branch locations with credit card issues customer credit holds and prioritizing resolution of time-sensitive matters.
- Other Accounting tasks
Other - Maintains proficiency with company computer systems in aspects related to the job such as data entry messaging call logs data notations queue updates batching or other job & office functions and requirements.
- Other duties as assigned. As with any evolving organization the job description is not designed to cover or contain a comprehensive listing of work activities duties or responsibilities. Additional or other duties responsibilities assignments and activities may change or be assigned at any time with or without notice.
Qualifications
- High School diploma or its GED equivalent
- 2 or more years experience with accounting and related functions.
- Aptitude for mathematical operations and numerical analysis.
- Intermediate level knowledge of MS Office suite applications (Word Excel PowerPoint Outlook and Teams).
- Proficient in using office technology including computers photocopiers scanners phone systems and virtual meeting platforms as required for daily responsibilities.
Physical Demands & Work Environment
- This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity including:
- Bending lifting and carrying materials weighing up to 50 lbs.
- Prolonged sitting (up to 8 hours) with intermittent standing and walking throughout the shift.
- Continuous use of fingers hands and arms for computer and office-related tasks.
What We Offer:
- We care about your well-being from day one. Heres a snapshot of the benefits we provide:
- Comprehensive health coverage medical dental vision and prescription effective your first day
- 401(k) plan with company contribution
- Life insurance plus short- and long-term disability coverage
- HSA and FSA options
- Paid time off vacation holidays and personal days
- Employee Assistance Program (EAP)
- Employee discounts
- Weekly Pay Frequency
- ...and much more!
Equal Employment Opportunity & Pre-Employment Requirements We are an equal opportunity employer and make employment decisions without regard to sex age race religion national origin citizenship status sexual orientation gender identity disability or military service history. To request reasonable accommodation contact
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
| Required Experience:
Unclear Seniority