Financial Aid Advisor III
Financial Aid Advisor III
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Job Description
Job Title
Financial Aid Advisor IIIAgency
Texas A&M UniversityDepartment
Scholarships And Financial AidProposed Minimum Salary
CommensurateJob Location
College Station TexasJob Type
StaffJob Description
What We Want
Scholarships & Financial Aid is seeking a collaborative and detail-oriented Financial Aid Advisor III to serve in a supervisory capacity supporting the delivery of federal state and institutional financial aid scholarships and military education benefits. This role involves providing guidance and leadership to full-time staff ensuring compliance with regulatory requirements and offering specialized counseling to students and families. The ideal candidate will have demonstrated experience in financial aid or student services with a strong understanding of policy interpretation process improvement and staff development in a higher education setting.
What You Need to Know
Salary: $56925 Annually
Cover Letter & Resume: A cover letter and resume are strongly recommended
Other Requirements: Occasional Travel. May be required to work weekends holidays and outside regular business hours during peak periods.
Qualifications
Required Education and Experience
Bachelors degree or an equivalent combination of education and experience
Three years in financial aid scholarships student employment student veterans services or related experience
Knowledge Skills and Abilities:
Ability to meet deadlines and maintain a high level of accuracy professionalism and customer service
Working knowledge of Microsoft Office software
Ability to work individually or as a team in a dynamic organization
Good interpersonal communication skills
Must be literate in the English language and able to comprehend give and follow both written and verbal instructions
Ability to organize and make decisions
Ability to work well under pressure
Ability to use tact diplomacy and judgment in dealing with all customers
Attention to detail
Responsibilities
Advising/Processing
Uses discretion and independent judgment to provide advanced counseling and guidance to students and their families on financial aid/scholarship processes and programs
Reviews student files and adjusts as needed
Understands and trains on the financial aid/scholarship process and assists with cross-training other financial aid staff
Awards revises and/or approves the disbursement of financial aid through specific controls of program policy and guidelines
Communicates with students and their families via multiple methods (i.e. email in-person phone etc.)
May make recommendations on internal procedures for customer service
Reviews application data against additional data received (i.e. tax returns) and resolves discrepancies or adjusts data in Banner/Compass as appropriate
Collaborates frequently with on campus representatives regarding students financial aid concerns. Assists with resolving and responding to complex student cases regarding financial aid and scholarships
Financial Aid Knowledge & Team Support
Interprets and maintains knowledge of current federal state and institutional policies procedures and regulations pertaining to financial aid
Reviews complex rules regulations procedures and policies relating to financial aid.
Interacts with students and assists with transition from prospective to currently enrolled students
Ensures that processing activities adhere to established policies and procedures while using critical thinking skills
Recommends revisions to established policies and procedures
Provides training mentorship and assistance to other financial aid staff on specialized processes
Evaluates and analyzes a wide variety of financial aid related records
In collaboration with supervisor and Marketing & Communications representative helps develop and revise financial aid consumer information material publications and brochures
Specialized Program
Coordinates and/or serves as a resource for one or more specialized programs or functions for financial aid
May coordinate the planning and execution of events related to the program
Develops maintains and conducts training to staff regarding specialized program
Recommends revisions to established internal policies and procedures and communicates changes to constituents
Works with IT staff to test evaluate and adjust reports and procedures as needed
May supervise full-time staff members or student workers
May work with state regional or national committees concerning regulations and impacts to financial aid offices and students
May work with Data Analyst to collect interpret and report data regarding specialized program
Specialized Financial Aid Support & Student Services
Manages Satisfactory Academic Progress (SAP) reconsideration appeals and coordinates emergency aid distribution to assist students facing financial hardships
Serves as the primary contact for the Student Assistance & Support Services (SASS) program ensuring effective communication and resource referral
Responds promptly to student inquiries and issues through Aggie One Stop (AOS) providing thorough support and guidance
Processes professional judgment requests conducts SAP appointments and handles cost of attendance adjustments and housing status changes while ensuring compliance with institutional and federal policies
General
Participates in and assists in the planning and execution of events for departmental initiatives (e.g. financial aid awareness programs Aggieland Saturday New Student Conferences)
Stays abreast of changes in tax and financial aid information to ensure compliance
Attends local state and national workshops and conferences
Conducts seminars and gives presentations
May give presentations on specialized programs. Develops training material
May participate in committees for industry organizations or within the University
Who We Are
The mission of Scholarships & Financial Aid is to provide students and their families with the financial information resources and support needed to attend Texas A&M University. We offer a wide range of financial assistance programs including grants student loans work-study employment military education benefits athletic aid coordination and short-term and emergency tuition loans. Our office administers aid and military education benefits for students at Texas A&Ms College Station Galveston McAllen School of Law and Health Science Center campusesdisbursing over $1 billion in financial assistance during the last academic year.
Why Texas A&M University
We are a prestigious university with strong traditions Core Values and a community of caring and collaboration. Amenities associated with a major university such as sporting and cultural events state-of-the-art recreation facilities the Bush Library and Museum and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Medical prescription drug dental vision life and AD&D flexible spending accounts and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month
Automatic enrollment in theTeacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to freeLinkedIn Learningtraining webinars and limited financial support to attend conferences workshops and more
Educational release time and tuition assistancefor completing a degree while a Texas A&M employee
Living Well a program at Texas A&M that has been built by employees for employees
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect Excellence Leadership Loyalty Integrity and Selfless Service.
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
