DescriptionApply today for the opportunity to join an exciting team that leads strategic programs and drives impactful change! We are looking for a dynamic Control Manager with exceptional attention to detail superior organizational skills and excellent communication skills. The Global Banking Program Governance (GBPG) team partners with first second and third line-of-defense functions to support GB business operation executives with efficiencies strategies and an end-to-end control framework to mitigate risk.
As a Control Manager in the GBPG team you will support the GBPG leads in ensuring Global Banking maintains a sustainable and disciplined end-to-end control environment. You will assist in identifying and escalating issues with urgency and collaborate with the Business to facilitate timely remediation. Your role will involve top-down assessments real-time control issue detection escalation root cause analysis and remediation efforts.
Job Responsibilities:
- Assist in the development and management of governance deliverables to support Global Banking.
- Conduct monitoring and collaborate with global and local stakeholders on metrics requiring escalation or resolution.
- Serve as a point of contact for global and local stakeholders.
- Assist in managing escalations to ensure stakeholders are informed of changes in scope issues and risks.
- Contribute to continuous improvement projects in collaboration with stakeholders.
- Help assess changes across existing policies standards and processes to identify potential gaps or areas for improvement.
- Communicate directives to program stakeholders.
- Facilitate stakeholder meetings and assist in preparing meeting materials and minutes.
Required Qualifications Capabilities and Skills:
- Bachelors degree or equivalent experience.
- 2 years of experience in the financial services industry with a background in controls audit quality assurance operational risk management project management or compliance.
- Professional self-motivated and capable of delivering high-quality results both independently and in a team setting.
- Strong organizational and multi-tasking skills to meet deadlines across multiple assignments.
- Excellent written and oral communication skills with the ability to facilitate stakeholder meetings and interact across various organizational levels.
- Critical thinking skills with the ability to independently solve problems with data.
- Comfortable with change ambiguity debate and conflict.
Preferred Qualifications Capabilities and Skills:
- Proficient in MS Excel and PowerPoint.
Required Experience:
Manager