Donor Relations Assistant - University Development
Donor Relations Assistant - University Development
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1 Vacancy
Job Description
Position Summary:
The Donor Relations Assistant provides essential administrative and coordination support for the Director of Donor Relations. This position is responsible for communications support database management donor stewardship team logistics including scheduling purchasing and expense reporting. Skill levels should demonstrate strong attention to detail excellent proof-reading and editing skills strong proficiency in Microsoft Excel and/or Access prioritization of complex and varied tasks ability to make independent and informed decisions and capability to oversee complex projects that significantly impact donor engagement. This position operates in a fast-paced detail-oriented environment. This role requires exceptional interpersonal communications and the ability to build relationships across a diverse team the ability to learn quickly and effectively and an openness and flexibility to new processes and procedures.
Job Type:
Professional Support Staff
Job Classification & Benefits:
C4 Level. Minimum starting wage of $22.04 per hour
Essential Functions:
Independently compiles analyzes and interprets all gift-related donor data to ensure accurate stewardship of donor gifts.
Responsible for planning and coordinating complex and long-term projects that showcase donor impact which include developing production schedules to meet deadlines gather and analyze statistical data to be included in reports and coordinating appropriate team members to facilitate in completion of project.
Edit and manage correspondences from university leadership along with donor relations communications to ensure accuracy and alignment with divisional goals and messaging.
Leads the annual Scholarship Impact Report project.
Responsible for the weekly review proofing and approval of scholarship thank you notes within Financial Aids awarding system.
Work in collaboration with Financial Aid to compile academic year stats.
Manage the scholarship initiator list and systematically match student awardees with the correct scholarship donor.
Confirm scholarship donor information is accurately maintained and updated when errors are identified to ensure reports are going out accurately.
Schedule and organize meet-and-greet opportunities for the scholarship donors students and appropriate university staff members.
Acts with a high degree of independence while facilitating donor relations projects.
Maintains budget compiles expense reports tracks budget year-over-year and recommend budget needs.
Helps create a donor-centered environment meet customer needs and collaborates on donor communications.
Implements timely and tailored thank you letters.
Implements monthly mailings to new donors and special stewardship initiatives.
Maintain Donor Relations team inventory.
Order flowers and gifts for various occasions.
Proofreads donor recognition lists donor signage and other communications materials with extreme attention to detail spelling and grammar.
Utilizes CRM to create new tools for tracking and analysis of donor relations and stewardship activities.
Assists with maintaining and updating information in University Developments CRM software following departmental procedures and entering actions as requested by Director of Donor Relations.
Provides accurate standard weekly monthly and annual reports in addition to ad hoc reports requested by team members; identify and research potential errors for correction.
Participates in departmental workgroups providing insight from a donor relations and stewardship perspective as new processes and policies are designed.
Documents and maintains department processes including but not limited to daily tasks data collection reporting and policies and procedures.
Receives information and requests from diverse publics both internal and external to the University and determines the appropriate way to handle.
Processes and maintains all information in a confidential and professional manner.
Creates maintains and updates files and record keeping systems.
Hires mentors trains and helps oversee student employees.
Provides clerical support for the Director of Donor Relations. This includes scheduling and meeting preparation travel arrangements purchasing mail processing file maintenance other clerical tasks for the department as assigned.
Shares in clerical/administrative support for the University Development as required.
Other duties as assigned.
Required Qualifications
High school graduate or equivalent.
Minimum of four years of relevant work experience.
Demonstrated administrative and organizational skills.
Experience with various computer software applications such as Microsoft Office and/or equivalent.
Data entry experience.
Typing and spelling competency with grammar and proofreading skills.
Possess strong verbal and written communication skills.
Demonstrated experience to successfully provide quality customer service.
Demonstrated experience to successfully work independently organize own work and coordinate work activities of others.
Demonstrated experience to successfully coordinate large projects.
Demonstrated experience to successfully handle multiple demands efficiently.
Demonstrated experience to successfully organize and prioritize workload.
Demonstrated experience to successfully navigate challenging situations in the workplace while using good judgement.
Demonstrated experience to successfully work under pressure and meet deadlines.
Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications
Employment experience in a higher education setting.
Experience supporting a team of individuals.
Experience in a fundraising environment.
Demonstrated experience to successfully use Excel CRM/Database software and email distribution systems.
Demonstrated ability for positive interaction with tact and diplomacy regarding donor and department concerns.
Supervision Received
Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.
Supervision Exercised
Hire train schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
Working Conditions:
Typical office environment Monday - Friday 8:00 a.m. - 5:00 p.m.
How to Apply:
A cover letter and resume are required for this position. The system will allow you to attach these documents electronically. If you have questions about the position or the posting please contact University Development at or If you need technical assistance please contact Human Resources at or .
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.
Application Deadline:
Application closes Monday July 21 at 11:59 p.m. This posting may be closed at any time at the discretion of the University.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008) Section 504 of the Rehabilitation Act of 1973 and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon TDD Callers: Call Michigan Relay Center at 711 (in State) or 1- (out of State).
Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.
Employment Type
Full-Time
