Scrum Master (Scrum, Agile Methodologies, Stakeholder Management)

Job Summary

Synechron is seeking an experienced and inclusive Scrum Master to lead agile teams in delivering high-value projects efficiently. The Scrum Master will facilitate agile practices foster collaborative environments and support continuous improvement across teams. This role is pivotal in ensuring that development initiatives align with organizational goals are delivered on time and meet quality standards. The ideal candidate will be a servant leader with strong communication skills and a deep understanding of agile frameworks.

Software Requirements

• Required:
  • Agile project management tools (e.g. Jira Rally Azure DevOps) proficiency in usage and configuration
  • Collaboration platforms (Microsoft Teams Slack Confluence)
  • MS Office Suite (Word PowerPoint Excel) for reporting and documentation
• Preferred:
  • Agile coaching or training tools/software
  • Portfolio management tools for scaled Agile frameworks (e.g. SAFe LeSS)

Overall Responsibilities

• Facilitate daily stand-ups sprint planning sprint reviews and retrospectives to foster collaboration and continuous delivery
• Coach teams in Agile principles practices and values to improve efficiency and quality
• Remove impediments that hinder team progress and escalate issues when necessary
• Protect the team from external distractions and manage stakeholder expectations
• Track and report on project progress velocity and team health metrics
• Collaborate with Product Owners to ensure backlog readiness and clarity
• Promote a culture of continuous improvement and Agile maturity within teams and across the organization
• Support scaled Agile initiatives and coordinate across multiple teams as needed
• Foster a culture of transparency accountability and innovation

Technical Skills (By Category)

Project Management Tools & Methodologies

• Required: Deep experience with Scrum Kanban and Agile frameworks required
• Preferred: Scaled Agile Frameworks (SAFe LeSS )

Tools & Platforms

• Jira Azure DevOps Rally required
• Confluence MS Teams Slack required

Other Skills

• Communication and stakeholder engagement required
• Risk management and impediment resolution required

Experience Requirements

• 5 years of experience as a Scrum Master or Agile coach in software development environments
• Proven success leading multiple teams or large projects using Agile methodologies
• Experience in fast-paced dynamic organizations and managing cross-functional teams
• Previous experience working within scaled Agile frameworks is preferred

Day-to-Day Activities

• Facilitate Agile ceremonies and ensure team adherence to Agile practices
• Remove process blockers and guide teams in self-organization
• Collaborate with Product Owners to refine and prioritize backlogs
• Develop and maintain sprint plans burn-down charts and release schedules
• Coach team members and stakeholders on Agile principles and practices
• Track team metrics such as velocity and burn-down and report on progress
• Drive continuous improvement initiatives and retrospective actions
• Support cross-team coordination and dependencies management

Qualifications

• Bachelors degree in Computer Science Information Technology Business or related field
• Agile certifications such as Certified ScrumMaster (CSM) SAFe Program Consultant (SPC) PMI-ACP preferred
• Continuous professional development in Agile practices and tools

Professional Competencies

• Strong facilitation and coaching skills
• Excellent interpersonal and communication skills
• Problem-solving and conflict resolution capabilities
• Ability to motivate and empower teams
• Adaptability to changing priorities and organizational needs
• Ability to build trust and foster collaborative relationships
• Strong organizational skills and attention to detail

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

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