Community Outreach Manager
Community Outreach Manager
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Job Description
- Suffolk County Council - Suffolk Countywide - Community based
- 33366 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Permanent
Were focused on making a meaningful difference to communities across Suffolk. How By listening to our people learning from what they say and creating a culture of mutual respect where everyone works together to achieve great things. As a Community Outreach Manager in the Outreach Fundraising and Volunteering team youll be as keen to collaborate and build a bright future as we are. So to make a positive impact connect with us and connect with a fantastic career.
Your role and responsibilities
As our Community Outreach Manager youll lead the delivery and development of Suffolk Community Libraries outreach services including Mobile Libraries the Home Library Service and Suffolk Community Libraries Local (pop-up libraries). Youll manage a passionate team of outreach staff and work closely with the Director of Outreach Fundraising and Volunteering to shape our future service offer.
On a typical day you might:
- support and guide mobile library managers and Suffolk Community Libraries local staff
- lead service improvement initiatives to increase usage and community reach
- collaborate on strategic planning for the upcoming library contract retender
- champion innovation and inclusion in how we deliver outreach
You will need
- experience managing community-focused services or outreach programmes
- strong leadership and people management skills
- a passion for inclusive service delivery and community engagement
- the ability to think strategically and deliver operational improvements.
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
Were a small dedicated team committed to making libraries accessible and relevant to everyone in Suffolk. We believe libraries are more than just buildings theyre community anchors. We work flexibly support each other and are proud of the impact we make every day.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report ().
For more information
Please contact Daniel Harvey for a casual conversation. You can reach them by calling 0. or emailing
How to apply
Step 1 - Read the Job and Person Profile (docx).
Step 2 - Click Apply Now to start your online application.
Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
- It is challenging to promote the mobile library service within the 330 villages that it serves with limited capacity available to do so. What ideas do you have for achieving this
- Tell us about a time that youve provided help and support to a colleague or team
- Tell us about a time you introduced a new idea or process to improve the way that something is done
Step 4 -Upload a CV (without name and personal details).
Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling0.If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 22 July 2025.
Interview date: 1 August 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Required Experience:
Manager
Employment Type
Full-Time
