Customer Experts for Peugeot, Fiat, Opel & More - Dutch - Moschato Greece
Customer Experts for Peugeot, Fiat, Opel & More - Dutch - Moschato Greece
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1 Vacancy
Job Description
Position: Customer Expert
Work model: On site
Location: Moschato Greece
Employment type: Full-time
In this role you will:
- Handle inbound customer inquiries via phone and email addressing a wide range of topics including product information order status vehicle inquiries and technical support.
- Provide accurate and timely information on our diverse portfolio of vehicles including features specifications pricing and available options.
- Assist customers with locating dealers navigating our website and understanding connected services and infotainment features.
- Investigate customer issues conduct research using internal resources and effectively resolve concerns.
- Maintain accurate customer records and data in our CRM system.
- Contribute to a positive and collaborative team environment.
Ideal candidates will possess:
- Fluency (verbal and written) in Dutch and very good English language skills
- Excellent communication and interpersonal skills with a strong customer service orientation.
- Proficiency in using computers and experience in CRM systems.
- A strong work ethic and a commitment to customer satisfaction.
- Prior experience in the automotive industry (preferred).
What we provide:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Employment Type
Full Time
