Customer Expert for Leader in Photography and Imaging - French - Remote Athens
Customer Expert for Leader in Photography and Imaging - French - Remote Athens
Posted on :
09-07-2025
Employer Active
1 Vacancy
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Job Description
Position: Customer Expert
Work model: Remote
Location: Athens Greece
Employment type: Full-time
What you will do:
Depending on the team that successful candidates will join responsibilities vary:
- Communicate with customers via phone chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Provide and maintain strong professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Answer customers inquiries and troubleshoot or escalate technical issues that they face
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Greece!
What you will bring:
- Strong written and verbal skills in French
- Good communication skills in English
- Tech savviness
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Employment Type
Full Time
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