HM Note: This hybrid contract role is three 3 days in office. Candidates resume must include first and last name.
Description
Responsibilities:
- Ensure Accessibility standards are met (AODA)
- Design of hosting technology solutions based on the clients service specifications standards policies best practices
- Planning implementing and supporting complex CRM systems
- Documenting processes and technical designs and updating build books
- Configurating and integrating Salesforce with other applications using web services or other mechanisms
- Ensure development of application solution is implemented and in accordance with the business requirements
- Designing developing and implementing web applications that work across modern browsers and various platforms and mobile devices
- Conducting research and assessment of options for technical design issues
- Contributing to design/development project plans including work breakdown and resources estimates
- Ensure unit testing meets expected functionality requirements
- Support User acceptance testing defect management
- Ensuring compliance with architecture framework and system standards and Agile Development Methodology
- Leading-edge technologies design criteria including usability security and privacy for web and mobile applications
- Knowledge transfer and documentation as prescribed by the Project Manager and Manager
- Developing and maintaining system design models program codes technical documentation and specifications
- Ensure development of application solution is implemented and in accordance with the business requirements.
Skills
Experience and Skill Set Requirements
Salesforce Experience: 30 points and nbsp;
- 5 years of experience (including recent experience) solutioning and hands-on configuring in and nbsp;Salesforce and nbsp;
- Salesforce Certified Platform Developer I and nbsp;
- Salesforce Certified OmniStudio Developer and nbsp;
- Salesforce Certified Experience Cloud Consultant and nbsp;
- Salesforce Certified Administrator and nbsp;
- 3 years experience with LWC
- Salesforce Dynamic Forms.
and nbsp;
Design Analysis Development and Configuration: 35 points and nbsp;
- Demonstrated experience supporting developing maintaining and configurating Salesforce solutions
- Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
- Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms
- Demonstrated experience designing and supporting the development of prototypes and proof of concepts
- Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues
- Demonstrated experience documenting build books working with staff on actual implementation document performance measures of the new environments
- Experience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilities
- Experience conducting diagnostics and determining methods to help incident management
- Experience implementing AODA compliant solutions
- Experience with Vlocity platform capabilities including FlexCards DataRaptors Integration Procedures Calculation Matrices and Procedures OmniScripts Vlocity Data Model and Lightning Web Components (LWC)
- Experience on Integration: Salesforce with Internal Applications
- Should have clear understanding on Security settings governor limits platform limitations
- Good experience in implementing Continuous Integration/Continuous Delivery (CI/CD) preferably worked in Salesforce implementation project
- Should be comfortable working in Agile epics user stories features story points etc.
- Knowledge on MuleSoft is a plus.
Management and Communication Skills: 15 points and nbsp;
- Strong verbal and written communication skills
- Strong interpersonal and negotiation skills
- Strong consulting skills to engage with all stakeholders
- Demonstrated experience monitoring progress resolving problems and reporting regularly to business and I and amp;IT management decision-makers
- Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations
- Demonstrated team player with a track record for meeting deadlines.
Analytical and Problem-Solving Skills: 15 points and nbsp;
- Excellent analytical problem-solving and decision-making skills
- Proven and demonstrable troubleshooting and analytical experience
- Demonstrated experience in analyzing and resolving any problems issues or concerns with systems applications hardware software or telecommunications
- Experience with providing application fixes to support the user acceptance testing and deployment activities
- A motivated flexible detail-oriented and creative team player with perseverance excellent organization and multi-tasking abilities and a proven track record for meeting strict deadlines
- Testing and deployment activities.
Public Sector Experience: 5 points and nbsp;
- Previous experience working in Government or Public Sector organizations.
Must Haves: and nbsp;
- Demonstrated and nbsp;Hands On and nbsp;- experience designing supporting developing maintaining and configurating Salesforce solutions
- Salesforce Certified Experience Cloud Consultant
- Experience with Vlocity platform capabilities including FlexCards DataRaptors Integration Procedures Calculation Matrices and Procedures OmniScripts Vlocity Data Model and Lightning Web Components (LWC)
- Salesforce Dynamic Forms.
- Experience implementing AODA compliant solutions