Officer, Application Support & eChannels
Officer, Application Support & eChannels
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Job Description
The E-channels Support Officer is to ensure that all electronic and digital channels in the production environment are available and useable by customers 24/7. The E-channels Support Officer is not limited to only electronic and digital channels but also forms a part of the Application Support role and ensures that all applications within his domain are available and useable by customers 24/7. He/She will also responsible for providing insights/foresights to the business through script writing using business intelligent/ user-interpretable tools to ensure the business is well informed of its operations.
Qualifications :
- First degree in IT and Computer Sciences or related discipline
- Professional Certifications (Ms SQL Advance script writing AIX/Unix/Ubuntu Basic Financial knowledge .NET programming etc.) will be an added advantage.
- Minimum of 3 years Application Support experience in the financial sector
Additional Information :
Behavioural Competencies:
- Following Procedures
- Interpreting Data
- Meeting Timescales
- Producing Output
- Pursuing Goals
- Team Working
Technical Competencies:
- Service Level Management
- Business Process Improvement
- Data Analysis
- License Management
- Configuration Management
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
