Customer Service Specialist
Customer Service Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Named a Top Place to Work by the Boston Globe for multiple years Best Chevrolet Inc. is a family owned dealership located in Hingham MA that has been proudly serving the community since 1957.
As a Customer Service Specialist your responsibilities include answering phone calls texts online chats and emails from customers in the service department. In many positions you are the first point of contact with potential customers and work at the front desk to greet walk-in customers answer questions and provide assistance as needed.
Benefits
- Competitive pay
- Employee Discounts
- Hands on Training
- Paid Time Off
- Flexible Spending Account
- 401k
- Health & Dental Benefits
Responsibilities
- Schedule service appointments
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Monitor the progress of each vehicle throughout the day and update customers
- Process payments invoice and other miscellaneous office duties
- Provide basic information to callers who have general inquiries
- Handle customer complaints with integrity and poise
- Provide general administrative and clerical support
- Maintain office supplies for specific location
Qualifications
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers vendors and employees while handling multiple tasks simultaneously
- Willing to submit to a drug screen & background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
