Engineer III, Microsoft Systems

Concentra is recognized as the nations leading occupational health care company.

With more than 40 years of experience Concentra is dedicated to our mission to improve the health of Americas workforce one patient at a time. With a wide range of services and proactive approaches to care Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Senior Microsoft Systems Engineer will be responsible for architecting implementing and optimizing Concentras Microsoft 365 environment including Exchange Active Directory and Intune. This role requires comprehensive expertise across the Microsoft technology stack including Azure virtualization integrations automation and security. Design secure and scalable enterprise solutions that leverage the full capabilities of the Microsoft ecosystem. Extensive Microsoft domain expertise to lead the design and implementation of a new Microsoft tenant and associated infrastructure in coordination with Concentras security policies and Microsoft best practices.

• Architect and implement a new Microsoft tenant and infrastructure from the ground up and design and execute a migration strategy from legacy systems.
• Configure and deploy Microsoft 365 services including Exchange Online SharePoint Intune and OneDrive.
• Evaluate the current infrastructure and provide recommendations for optimizations within our services and platforms such as VDI SaaS components and automation tools.
• Build integrations & automations between Microsoft systems and third-party applications through scripting and workflow tools.
• Collaborate with security teams to implement comprehensive security solutions that integrate with our current security suite.
• Implement and optimize Intune for comprehensive mobile device application and security management.
• Develop and implement comprehensive backup and disaster recovery solutions.
• Create detailed documentation including KB articles SOPs and architectural diagrams for any new or existing implementations.
• Lead training for IT staff on new systems and processes.
• Troubleshoot complex technical issues and provide high-level escalation support.
• Collaborate with executive leadership and business stakeholders on strategic IT initiatives.

• Education Level: Bachelors Degree ; Major: Computer Science or Information Technology
• Experience in lieu of required education is acceptable
• 7 years of experience in IT systems engineering with specialized focus on Microsoft technologies.
• Deep expertise with Microsoft 365 administration architecture and security.
• Strong experience with Azure infrastructure design and implementation.
• Experience with virtual desktop infrastructure solutions (Citrix/AVD) and technologies.
• Demonstrated ability to build system integrations and develop automation solutions.
• Proven experience with Active Directory and Azure AD design implementation and federation.
• Advanced experience with Exchange Online configuration management and migration.
• Expert knowledge of Intune and modern device/application management.
• Comprehensive understanding of regulatory security and governance principles and Zero Trust architecture.
• Experience with identity management and SSO solutions.
• Project management experience with complex infrastructure migrations.
• Excellent problem solving and analytical skills.
• Strong communication and documentation skills.

Job-Related Skills/Competencies

• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
• Ability to Influence: Works with leaders and team members to drive change and influence decision making by using objective metrics comprehensive viewpoints and strong partnerships.
• Analytical Skills: Works with leaders and team members to drive change and influence decision making by using objective metrics comprehensive viewpoints and strong partnerships.
• Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
• Drive to Perform: Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest enthusiasm.

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical Vision Prescription Telehealth & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation if required.

*This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employerincluding disability/veterans