Service Desk Specialist - Information Services Full-Time Days Monday To Friday 9:00 Am To 5:30 PM 23348
Service Desk Specialist - Information Services Full-Time Days Monday To Friday 9:00 Am To 5:30 PM 23348
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Job Description
Join Our Team at New Bridge Medical Center!*
We are dedicated to providing high-quality compassionate care to our diverse community. As a leading healthcare provider we offer a supportive and inclusive work environment. If youre passionate about making a difference and thrive in a collaborative setting New Bridge Medical Center is looking for a Service Desk Specialist.
Job Duties
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Hardware and software installations replacements upgrades.
Perform IT Service Desk duties such as call and ticket resolution with strong customer service.
Support of mobile devices and mobile device management system.
Assist with remote connectivity; Virtual Private Network remote desktop protocol and Office 365 Web Access.
Setup of end user systems client profiles domain access file and print sharing and Outlook.
Understands and demonstrates a basic working knowledge of Windows 10 and Microsoft Office 365.
Must be able to appropriately troubleshoot issues coordinate resolution and communicate to end users.
Perform computer and phone system MACs (move adds and changes) for multiple locations.
Control inventory through asset management of all hardware.
Troubleshoot computer printing and phone system issues and other communication-related hardware and applications.
Documents equipment software customer and system faults and failures on a daily basis.
Effectively interface with vendors to resolve systems outages and deficiencies.
Education
High School Diploma required
College Degree preferred
1-2 years Computer Technician Experience required
Other Duties
Performs other duties as assigned to support the overall objectives of the department and organization
Salary commensurate with experience within posted range.
$22.00-$31.29/ Hour
We provide a comprehensive benefits package including a competitive medical dental and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days personal time sick leave and nine paid holidays. Additionally we are committed to the personal and professional growth of our employees offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
