Front desk manager for Hospital
Front desk manager for Hospital
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Job Description
Contact Mr Dharmendra Chaudhary WhatsApp
Job Title:
Front Desk Manager for Hospital
Company Overview:
Medico Hub Connect is a leading healthcare facility dedicated to providing exceptional patient care and services. Our mission is to create a supportive environment that promotes healing and well-being for all our patients. We value compassion integrity and teamwork fostering a culture that encourages professional growth and excellence. As the Front Desk Manager you will play a crucial role in ensuring a smooth and efficient operational experience at our hospital.
Role Responsibilities:
- Oversee daily front desk operations to ensure efficient customer service.
- Manage staff scheduling and performance evaluations.
- Coordinate with medical and administrative staff for streamlined patient flow.
- Handle patient inquiries and complaints with professionalism.
- Implement policies and procedures for efficient front desk functioning.
- Maintain patient confidentiality in compliance with healthcare regulations.
- Ensure accurate appointment scheduling and billing processes.
- Train and mentor front desk staff on best practices.
- Monitor inventory of office supplies and place orders as needed.
- Develop and implement training programs for new hires.
- Assist with budgeting and financial reporting for the front desk department.
- Facilitate effective communication between departments.
- Conduct regular meetings to discuss staff performance and operational efficiency.
- Maintain a clean and welcoming front desk environment.
- Adapt to changes in healthcare regulations and technology.
Qualifications:
- Bachelors degree in Healthcare Administration Business or related field.
- Minimum of 3 years of experience in a front desk or administrative role preferably in a healthcare setting.
- Strong understanding of healthcare operations and patient care processes.
- Demonstrated leadership abilities with experience managing a team.
- Exceptional verbal and written communication skills.
- Proficient in using healthcare management software and Microsoft Office.
- Ability to handle high-stress situations calmly and effectively.
- Knowledge of patient confidentiality regulations and compliance.
- Strong organizational and multitasking skills.
- Excellent problem-solving abilities.
- Positive attitude and a commitment to service excellence.
- Ability to work flexible hours including weekends and holidays.
- Capable of training and developing staff.
- Attention to detail with a focus on accuracy.
- Familiarity with medical terminology.
- Ability to foster a collaborative work environment.
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Employment Type
Full Time
