JAMF Subject Matter Expert SME
JAMF Subject Matter Expert SME
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Job Description
About the Role:
We are seeking a highly skilled and experienced JAMF Subject Matter Expert (SME) to join our IT Infrastructure team. The ideal candidate will possess deep expertise in managing Apple device ecosystems via JAMF Pro including design deployment administration and optimization. You will play a critical role in architecting scalable solutions mentoring junior engineers and ensuring the highest standards of security and operational excellence.
Key Responsibilities:
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Lead the design configuration deployment and management of Apple macOS and iOS devices using JAMF Pro.
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Act as the primary SME for JAMF-related architecture integrations and process improvements.
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Develop and maintain configuration profiles policies and scripts to automate device management.
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Collaborate with security network and endpoint teams to enforce compliance and security standards.
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Troubleshoot complex issues across the Apple ecosystem and implement effective solutions.
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Provide strategic guidance for Apple enterprise deployments including zero-touch provisioning (DEP/ABM integration).
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Maintain thorough documentation of systems policies and procedures.
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Train mentor and guide junior team members and administrators.
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Evaluate new JAMF features integrations and best practices; provide recommendations for enhancements.
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Assist in audits reporting and governance activities related to endpoint security and compliance.
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Work closely with global teams and stakeholders to support enterprise-wide Apple device management.
Required Skills and Qualifications:
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10 years of total IT experience with at least 5 years hands-on experience with JAMF Pro administration at an enterprise scale.
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Extensive knowledge of macOS and iOS device management best practices.
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Expertise with scripting languages like Bash Python or Swift for automation tasks.
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Strong experience with Apple Business Manager (ABM) Device Enrollment Program (DEP) and Volume Purchase Program (VPP).
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Solid understanding of MDM principles certificate management and security frameworks.
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Knowledge of network fundamentals (VPN Wi-Fi Proxy settings etc. as they relate to Apple device management.
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Experience integrating JAMF with enterprise tools (like SIEM ServiceNow Azure AD Okta etc..
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Excellent troubleshooting documentation and communication skills.
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JAMF 300 or 400 certification preferred (or equivalent proven expertise).
Preferred Qualifications:
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JAMF Certified Expert (JCE) highly preferred.
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Experience in a large-scale global enterprise environment.
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Exposure to Windows/Android management via Intune or other MDMs is a plus.
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ITIL Foundation certification is an advantage.
Why Join Us
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Opportunity to work with cutting-edge Apple enterprise technologies.
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Dynamic and collaborative team environment.
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Work with global stakeholders and projects.
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Competitive salary and benefits package.
apple,device enrollment program (dep),jamf pro administration,documentation skills,apple business manager (abm),management,design,it,integration with enterprise tools (siem, servicenow, azure ad, okta),security,communication skills,ios,pro,scripting languages (bash, python, swift),network fundamentals (vpn, wi-fi, proxy),mdm principles,volume purchase program (vpp),sme,macos management,enterprise,ios management,troubleshooting skills,documentation,certificate management
Employment Type
Full Time
