Hotel Night Manager
Hotel Night Manager
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Job Description
As the Night Manager you will be responsible for managing hotel operations during the night shift ensuring the safety comfort and satisfaction of all guests. You will lead a small overnight team address guest concerns coordinate with security and oversee nightly audits and reports.
Key Responsibilities
Oversee and manage all hotel operations during the night shift (typically 11:00 PM 7:00 AM).
Serve as the primary point of contact for guests during the night.
Handle late check-ins early check-outs and respond promptly to guest inquiries or issues.
Conduct nightly property walks to ensure guest safety and hotel security.
Supervise and support night staff including front desk housekeeping (as needed) and security.
Perform end-of-day financial reporting reconciliation and audits.
Coordinate emergency procedures and respond to incidents with professionalism and urgency.
Communicate with day management regarding overnight activities incidents and shift updates.
Ensure compliance with all hotel policies procedures and safety standards.
The ideal candidate:
Prior experience in hotel front office or hotel management (2 years preferred).
Strong leadership communication and problem-solving skills.
Ability to work independently with minimal supervision.
Proficiency in hotel management software (e.g. Opera PMS or similar systems) is a plus.
Must be available to work overnight weekends and holidays as needed.
High school diploma or equivalent required; hospitality degree or certification preferred.
Whats on offer:
Competitive salary
Discounted group Health insurance
Opportunities for career growth and development
A supportive and professional team environment
Bike to work scheme
Group pension scheme
Rewards and recognition program
Front Office
Education
2+ years
Employment Type
Full Time
