Order Processing & Customer Support Coordinator (ZR_24918_JOB)
Order Processing & Customer Support Coordinator (ZR_24918_JOB)
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Job Description
This is a remote position.
Please note: This is a non-voice role. All communication is handled through email and chat only there are no phone calls or outbound calling involved.
Key Responsibilities:
Accurately enter and process sales orders into the ERP system (ERPLY)
Respond to customer inquiries via email and chat in a timely and professional manner
Perform data entry tasks keeping customer and order records up to date and error-free
Coordinate with internal departments (sales warehouse logistics) to verify order details and delivery timelines
Resolve discrepancies or order issues with urgency and attention to detail
Maintain consistent service quality and uphold customer satisfaction standards across all support interactions
Requirements
Proven experience in order entry or processing roles with a high degree of accuracy
Excellent written communication skills for managing email and chat support
Strong organizational skills and ability to manage time effectively
High attention to detail and a commitment to accuracy
Ability to work independently prioritize tasks and handle a fast-paced remote work environment
A customer-focused approach and proactive attitude toward solving problems
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
Proven experience in order entry or processing roles with a high degree of accuracy Excellent written communication skills for managing email and chat support Strong organizational skills and ability to manage time effectively High attention to detail and a commitment to accuracy Ability to work independently, prioritize tasks, and handle a fast-paced remote work environment A customer-focused approach and proactive attitude toward solving problems Independent Contractor Perks Permanent work from home Immediate hiring ZR_24918_JOB
Employment Type
Full Time
