- Provide Level 2 technical support for cards related banking applications
- Investigate & resolve incidents related to the cards related applications
- Conduct incident and problem management activities
- Perform problem and root cause analysis for application production incidents and delivers the necessary resolution pack
- Provide deployment support on lower environments: Test Pre-live
- Install configure maintain and upgrade our infrastructure applications and platforms both on-premises and in the Cloud
- Improve automation by building and maintaining CI/CD pipelines automation scripts
- Patch & resolve vulnerabilities for applications and platforms
- Provide support for IT Service Responsible in their specific activities when necessary (e.g. lower environment setups for vendors developers/ regulatory activities such as periodical password renewals/ necessary configurations to address pen-test findings/audit points etc)
#LI-Hybrid
Qualifications :
- Hands-on experience with Kubernetes OpenShift or EKS
- Hands-on skills in Linux systems
- Experience with web application servers and load balancers (any of: F5 Nginx Apache) databases (any of: MySQL PostgreSQL Oracle)
- Experience with Docker methodologies and delivery
- Experience with monitoring logging and alerting technologies (ELK stack and Dynatrace preferred)
- Hands-on experience with GIT
- Knowledge of building and supporting CI/CD pipelines
- Experience in agile practices
- Previous production support experience with can do mind-set proactive and client oriented attitude and hands-on mentality
- Strong written and verbal communication in English
Nice to Have:
- Experience with cache technologies (Redis) queue and streaming technologies (Kafka IBM MQ SQS)
- Experience working in an Agile team with Jira and Confluence
- Hands-on experience with several of: Ansible Shell scripting Python Groovy Jenkins
Additional Information :
Benefits:
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and trainings to sustain your growth
- Medical subscription
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings
HYBRID/2days from office/Bucharest!
Remote Work :
No
Employment Type :
Full-time