- Provide software application support and troubleshooting to users and work closely with IT professionals to deliver new user requirements and features of existing applications
- Provide business process support by analyzing and recommending solutions to business processes in order to improve overall business performance
- Ensure proper integration and optimization across related systems
- Understand business process flow and design
- Suggest areas for business process improvement
- Develop solutions to meet new requirements
- Work with internal customers and providing timely applications support and troubleshooting
- Act as liaison between application users and Information Technology professionals
- Evaluate practices and processes to ensure applications fit clients needs
- Manage competing requests and track varying stakeholder needs
- Drive IT related company initiatives and projects to successful completion
Qualifications :
Minimum Qualifications:
- At least one year of experience with eLIMS and ELN Experience
- At least one year of process improvement experience
- Bachelors degree in life sciences computer science or another related science or engineering curriculum
- Strong communication and interpersonal skills (verbal and written)
- Ability to focus on the big picture as well as be detail-oriented
- Strong organizational troubleshooting and problem solving skills
- Capability to learn new software functionality and systems
- Understanding of business process flow and design
Additional Information :
Working schedule will be Full-Time First Shift 8am-5pm M-F. Overtime may be required when necessary. Candidates currently living within a commutable distance of Lancaster PA are encouraged to apply.
What we Offer:
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
Remote Work :
No
Employment Type :
Full-time