Registrar Coordinator- AZ- Registrar

Summary: The Registrar Coordinator is primarily responsible for providing general office support to students/alumni via email in person and phone and supporting functions of the Office of the Registrar relating to assigned programs such as registrations status change processing graduation billing and preparation diploma management and printing maintaining academic records records retention and ongoing training and support of the SFS/Registrar Assistant. This position reports to the Associate Registrar.

Essential Duties and Responsibilities

• Assume responsibility for academic programs as assigned by the Associate Registrar and Registrar to include course set-up registration web registration transfer credit posting add/drop and status change processing grading questions and coordination and graduation processing.
• Maintain monitor & update curriculum for assigned academic programs.
• Oversee all record retention activities to ensure timely transfer of files from admissions scanning of academic records auditing of student files and maintenance of graduate scan files for accuracy and purging of record retention document and update annually as needed.
• Train and back up the SFS/Registrar Assistant in the following areas:
• Provide backup phone support for the Registrars office to include answering general questions and forwarding calls as appropriate.
• Monitor azregistrar and azinternational email accounts and provide general information to students/alumni.
• Provide general information to students/alumni via email in person or phone.
• Process verification of enrollment forms and phone requests verification letters and name changes as required and assigned.
• Process student loan deferment requests for students/alumni via email and in person.
• Release transcripts as requested by students alumni and faculty following FERPA guidelines.
• Provide transcripts following degree posting as needed and complete documents for credentialing as required.
• Process student information updates in the Student Record database.
• Hire and supervise work study students if necessary.
• Process Loan Clearinghouse reports and the transmission of reports as assigned by the student questions regarding loan deferment processing.
• Assist with graduation activities as assigned including processing vendor billing for student and faculty cap/gown orders for both campuses.
• Oversee activities for ordering/printing diplomas in-house as needed.
• Maintain office supply inventory and place orders for office supplies with SFS/Assistant as required.

• Maintain and update Registrar webpages and LMS courses and coordinate with the IL Registrar Coordinator(s) to ensure all updates are made in agreement with both campuses and in a timely manner.
• Coordinate the posting of block schedules for all programs.

• Maintain and oversee updates for the Registrar Policy and Procedure manual for both campuses.
• Adhere to FERPA regulations and maintain a high level of confidentiality.
• Maintain familiarity with the catalog and student handbook and educate faculty staff alumni and students as needed.
• Update curriculum for assigned programs based on catalog updates and or approved late curriculum changes.
• Attend training workshops/seminars as deemed appropriate by Associate Registrar and Registrar.
• Provide standardized ad hoc reports for administration (Deans program directors etc.) particularly the same reports requested each quarter/year for both campuses.
• Process international student documents as a Designated School Official (DSO) ensuring compliance with the policies of the University and the Department of Homeland Security.
• Other duties as assigned by Associate Registrar and Registrar.

Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. The individual must be able to work in a constant state of alertness and safe manner with regular predictable in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High School Diploma GED or equivalent required an Associates degree is strongly preferred. 5 years of overall work experience with 3-5 years of experience in a Registrars Office or other administrative area within higher education required. Experience working in a team environment with a high focus on customer service.

Computer Skills
Computer proficiency in MS Office Suite Canvas or other LMS experience along with experience working in a student information system. Familiarity with registrar and student information systems a plus.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally required to stand. The employee is regularly required to walk; reach with hands and arms. The employee is frequently required to sit use hands to finger handle or feel; talk and hear. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 vision abilities required by this job include close and distance vision.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

Midwestern University is a private not-for-profit organization that provides graduate and post-graduate education in the health sciences. The University has two campuses one in Downers Grove Illinois and the other in Glendale Arizona. More than 6000 full-time students are enrolled in graduate programs in osteopathic medicine dentistry pharmacy physician assistant studies physical therapy occupational therapy nurse anesthesia cardiovascular perfusion podiatry optometry clinical psychology speech language pathology biomedical sciences and veterinary medicine. Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning respect for all members of the health care team service interdisciplinary scholarly activity and personal growth.

We offer a comprehensive benefits package that includes medical dental and vision insurance plans as well as life insurance short/long term disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care account. We offer a work life balance with competitive time off package including paid holidays sick/flex days personal days and vacation days. We offer a 403(b) retirement plan tuition reimbursement child care subsidy reimbursement program identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility on-site with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions gender identity; and sexual orientation); marital status; age; disability; citizenship; past current or prospective service in the uniformed services; genetic information; or any other protected class in accord with all federal state and local laws and regulation. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

Required Experience:

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