Special Project Analyst
Special Project Analyst
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$ 61350 - 66800
1 Vacancy
Job Description
Job Responsibilities
Who we are:
At the South Carolina Department of Revenue (SCDOR) we are funding a better state to live work and play. Offering excellent benefits hybrid work schedules defined career paths tuition assistance and self-development opportunities we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDORs successby collecting 95% of South Carolinas general fund our team serves with purpose and impacts the success of our community.
Learn more about why you should join our team at are looking for teammates who are:
- Eager to develop and maintain productive working relationships with customers and service partners
- Self-motivated focused and flexible
- Driven to solve complex problems
- Effective communicators
- Committed to customer service and interested in helping others
What you will do:As a Special Project Analyst you will coordinate programs with vendors and service partners on electronic return filing and payment options. You will also have the opportunity to provide support on other various projects and processes.
Primary job duties include:
- Acquiring applying and maintaining program knowledge to assist vendors and service partners with electronic return and payment programs.
- Help troubleshoot processing issues while working with technical support staff.
- Manage testing efforts with vendors during annual technical and/or version changes.
- Develop update and publish program guides and resources.
- Collaborating with internal customers and management to identify and implement system enhancements reporting needs and special projects.
- Participating in agency teams to streamline processes and improve the quality of services delivered.
- Collecting organizing and analyzing data related to agency programs on a routine basis.
- Serving as the first point of contact for service partners to resolve any and all program issues and/or questions.
Minimum and Additional Requirements
Either: A bachelors degree or A high school diploma and relevant experience in business management public administration or administrative services or - Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR).
Academic degrees must be from an accredited institution of higher learning.
Preferred Qualifications
A bachelors degree and 2 years of business management experience An associates degree and 4 years of business management experience A high school diploma and 6 years of business management experience
Additional Comments
- EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age race color religion sex national origin disability and pregnancy childbirth or related medical conditions including but not limited to lactation.
- Training: position will participate in a training program to ensure they have the knowledge and skills to successfully perform their job.
- Hours: Flexible hours may be available from 7:00 a.m. 6:00 p.m. Monday Friday (37.5 hours per week).
- Telework schedule: This position may be eligible to work remotely up to two days per week.
Ready to apply
- Apply online and complete the application fully including all current and previous work history and education.
- You may submit a resume but it will not be considered as a substitute for completing the entire application
- Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
- Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check which includes fingerprinting.
Required Experience:
IC
Employment Type
Full-Time
