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Director - Academic Support and Retention
Department
Vice Provost for Student Success
$63668 - $80116; commensurate with experience
The Director of Academic Support and Retention Programs is responsible for leading managing and overseeing academic learning support components (such as tutoring and supplemental instruction) and retention programs. This role ensures that programs align with institutional goals to enhance student learning persistence and degree completion. Key Responsibilities: Lead and manage academic support services such as tutoring supplemental instruction and retention programs; Collaborate with the Associate Vice Provost for Student Success to allocate resources effectively including budget oversight and planning for future budget cycles; Serve as the primary point of contact for students faculty and campus leaders on learner support and retention programs; Utilize data analytics to assess and report on the effectiveness of support programs implementing data-driven strategies for continuous improvement; Partner with academic units faculty and other stakeholders to align retention efforts with university goals ensuring optimal use of resources to promote student success; Monitor retention metrics identify at-risk students and develop targeted interventions (e.g. REBOUND) to improve outcomes; Oversee the THEC Quality Assurance Funding Plan (QAF) implementation and reporting in support of student success initiatives; Collaborate with the Office of Student Success (OSS) and other campus offices to develop and promote strategic initiatives to enhance persistence retention and degree completion.
Masters degree required. Doctorate in higher education educational leadership or a related field preferred.
Minimum of 5 years progressively responsible experience in higher education in an administrative and/or faculty role.
At least five years of experience in project or program development management or strategic planning within an academic setting.
Cover Letter & Resume Required
MTSU offers a comprehensive benefits package including but not limited to the following:
MTSU is an equal opportunity affirmative action employer that values diversity in all its forms. Women minorities individuals with disabilities and protected veterans are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at or by contacting MTSU Public Safety at .
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply:In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position with MTSU please call or email
Application Review Date:July 15 2025
Required Experience:
Director
Full Time