About you...
We are looking for an experienced and enthusiastic Host to provide an excellent customer experience. Excellent communication is essential to build a rapport with customers and colleagues alike. Experience working in a high volume venue is a vital to succeed in this role.
We are looking for someone who -
- Is highly personable & a smart appearance
- Is passionate about delivering excellent customer service
- Must have a can-do attitude thrives in a busy working environment and is able to communicate clearly with our guests
- Must be able to speak and understand good English
Key Duties -
- Welcome guests to the restaurant
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Greet customers upon their departure
- Coordinate with waiting staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children elderly)
- Answer incoming calls and address customers queries
- Assist waiting/bar staff as needed
What were offering...
- A fun challenging and engaging working environment
- Working with a friendly hard-working and dedicated team
- 28 days holiday (pro-rate for part time)
- Discount off food at our venues
- Pension contributions as per government requirements
Hours...
- Must be available to work weekends evenings / mornings and bank holidays
- Full time and part-time positions available