Care Coordinator - Check In Program Frontyard

Job Description:

Part Time Fixed Term until June 30th 2026 (24 hours per week)

CBD location
Challenging and rewarding work environment
Excellent benefits including salary packaging
Friendly and dynamic team

About the Role

You will support young people aged 12 to 24 in meeting their physical emotional and social needs while also guiding them towards pathways out of homelessness. As part of the Check-In Team at Frontyard youll play a pivotal role in delivering efficient effective and hands-on therapeutic services with plenty of opportunities to connect and engage in fun activities with young people.

If you are looking for variety and connection in your work this space provides an opportunity for no two days to be the same with relational practice driving many of our outcomes.

This position will receive clinical support from the Senior Care Coordinator within the Check In Program. Operational leadership onsite will sit with Frontyard.

Classifications for this position will range from:

• Registered Nurse Grade 4A YW17 ($116762 per annum pro rata)

• Physiotherapist Grade 2VB1 - VB4 ($90236 - $103724 per annum pro rata).

• Occupational Therapist Grade 2VF6 - VF9($90236 - $103724 per annum pro rata).

• Social Worker Grade 2SC21 - SC24($90236 - $103724 per annum pro rata).

Your Contribution

• Relevant nursing / allied health qualification with minimum 5 years experience in relevant acute subacute or community setting.

• Eligible for registration/membership with AHPRA.

• Current Victorian Drivers License

• Current or willing to undertake Working With Children Check and National Criminal History Check

What we Offer
A focus on wellbeing initiatives with regular events and programs
Confidential solutions-focused employee counselling
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Salary Packaging Increase your take home pay!
Discounts and Promotions always available through our Foundation
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement

About Healthcare for the Homeless and Frontyard Youth Services

This position is part of St. Vincents Hospitals Health Care for the Homeless Program (HfH) which comprises several services that support clients that are experiencing or at risk of homelessness.

The role is based at Frontyard Youth Services which is a specialist youth service located in Melbournes CBD. Frontyard aims to support young people aged 12 to 24 to meet their physical emotional and social needs and to develop pathways out of homelessness. This includes but is not limited to providing 18 beds crisis accommodation service and drop in center housing multiple services working with young people across Greater Melbourne and throughout Victoria.

Working at St Vincents
St Vincents Hospital Melbourne (SVHM) is a leading teaching research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion Justice Integrity and Excellence.

Application

Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
Please contact us if you would like to know more.

LOCAL WORK ENVIRONMENT
This position is part of the Health Care for the Homeless Program (HfH). HfH comprises several services that
support clients that are experiencing or at risk of homelessness. HfH aims to integrate and better coordinate
existing services within St Vincents Hospital and where service gaps are identified support the
development of new services to meet the needs of our clients.
Operationally the role is based at Frontyard Youth Services which is a specialist youth service located in
Melbournes CBD. Frontyard aims to support young people aged 12 to 24 to meet their physical emotional
and social needs and to develop pathways out of homelessness. This includes but is not limited to providing
18 beds crisis accommodation service and drop in centre housing multiple services working with young
people across Greater Melbourne and throughout Victoria.

4. POSITION PURPOSE
The primary responsibility of the role is to provide clinical care as part of the Check in Team based at
Frontyard Youth Services ensuring delivery of an efficient effective and clinically therapeutic service.
As a care coordinator you will ensure delivery of complex holistic health assessments and the planning
for person centred client driven goals focusing on care co-ordination and improving self-management.
This involves direct and indirect clinical care maintaining an active caseload and supporting clients to
develop self-management skills in relation to their complex care needs

POSITION DUTIES
Ensure delivery of an effective and responsive service for clients of Frontyard
Actively screen and engage with clients within the accommodation service and drop-in
centre.
Manages a case load of clients in addition to providing support and brief interventions
opportunistically with residents/clients who may have limited service engagement
Effective negotiation and advocacy with relevant service providers to ensure optimal and
coordinated client care according to best practice principles
Maintain effective communication and foster positive relationships with all internal and
external stakeholders
Undertake holistic comprehensive assessments with the client using motivational
interviewing and self-management approaches.
Collaborative care planning with clients carers and/or families in the context of their
health functional psychosocial cultural environmental and economic needs.
Facilitation of client generated goals that are realistic time limited and based on addressing
health and wellbeing needs.
Support client referral and engagement with specialist clinical services as indicated by
individual need
Identification and Assessment of risk issues including escalation to senior clinical and
program staff and timely documentation of the plan.
Monitor health outcomes and plan for the transition and exit from the program ensuring
appropriate long term community supports are in place on discharge.
Provide training and support in areas of specific expertise as needed
Ensure all documentation clinical handover and observations are completed each shift and
in line with required SVHM and program standards
Complete annual clinical competencies.

6. INCUMBENT OBLIGATIONS
General
Perform duties of the position to best of their ability and to a standard acceptable to SVHM
Comply with all SVHM policies procedures by laws and directions
Treat others with respect and always behave professionally and in accordance with the SVHM
Code of Conduct
Only access confidential information held by SVHM when this is necessary for business purposes
maintaining the confidentiality of that information once accessed
Participate in the annual SVHM performance review process
Display adaptability and flexibility to meet the changing operational needs of the business
Comply with applicable Enterprise Bargaining Agreement provisions
Display a willingness to develop self and seek to improve performance
Clinical Quality and Safety
Attend clinical orientation upon commencement
Maintain clinical registration and any required indemnity cover
Always work within approved scope of practice under supervision by more senior clinical staff as
appropriate.
Take personal responsibility for the quality and safety of work undertaken
Take all necessary care and precautions when undertaking clinical procedures
Complete annual clinical competencies
Maintain skills and knowledge necessary to safely and skilfully undertake clinical work

Consult with peers and other experts and refer to other healthcare workers when appropriate
and in a timely manner
Collaborate and clearly communicate with patients/clients and the healthcare team
Participate in clinical risk management and continuous quality improvement activities as part of
day-to-day work
Person Centred Care
Ensure consumers receive information in an appropriate and accessible format
Actively support consumers to make informed decisions about their treatment and ongoing care
Ensure consumers are aware of their rights responsibilities and how to provide feedback
Health and Safety
Protect the health and safety of self and others complying with all health and safety related
policies procedures and directions
Complete required Fire and Emergency Training annually
Complete required Workplace Culture and Equity Training annually
Attend general hospital orientation within 3 months of commencement
As required comply with fit-testing and PPE requirements
Participate in reporting and analysis of safety and quality data including risks or hazards
Report any hazards near misses and incidents (regardless of whether an injury occurred or not)
into Riskman
Identify and report any variance to expected standard and minimising the risk of adverse
outcomes

7. INCUMBENT CAPABILIITY REQUIREMENTS (Level 2)
The incumbent of this position will be expected to possess the following core capabilities:
Capability Demonstrated behaviour
Personal Personal effectiveness Takes responsibility for accurate timely work
results
Learning Agility Identifies personal development needs and seeks
information from a range of sources
Outcomes Patient/Resident/client centred Strives to meet and exceed expectations
demonstrating sound judgement
Innovation and Improvement Contributes to improvement by reviewing
strengths and weaknesses of current processes
Strategy Driving Results Manages own work load to deliver results
Organisational Acumen Understands the interdependencies between
units/departments
People Working with and Managing others Takes responsibility for ensuring productive
efficient teamwork
Collaboration Works collaboratively within and outside the
team

8. SELECTION CRITERIA
8.1 ESSENTIAL REGISTRATION LICENSE OR QUALIFICATION REQUIREMENTS
Relevant nursing / allied health qualification with minimum 5 years experience in relevant acute
subacute or community setting.
Eligible for registration/membership with AHPRA.

8.2 OTHER ESSENTIAL REQUIREMENTS
Previous experience in a similar or related role including working within a care coordination
framework with people with complex psychosocial needs
Knowledge and experience in one or more of the areas of homelessness mental health
substance use young people with complex needs and/or disabilit

Demonstrated understanding of issues impacting youth health and wellbeing
Demonstrated ability to work as part of a multi discipline team.
Highly developed interpersonal skills incorporating excellent verbal and written organisational
and negation skills
Demonstrated sound knowledge of the application of care coordination practice frameworks and
principles in the context of the current health care environment.
Proven ability to effectively manage and negotiate solutions to complex problems
Excellent time management skills including planning organizing and prioritizing of workload
Competent knowledge and use of outlook word and excel
Current Basic Life Support training
Understanding of and commitment to the mission and values of St Vincents Health Australia
Current Victorian Drivers Licence
Current or willing to undertake Working With Children Check and Police check

Closing Date:

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct