McMullan Arts Leadership Internship Revenue System Operations

The Art Institute of Chicago shares its singular collections with our city and the world. We collect care for and interpret works of art across time cultures geographies and identities centering the vision of artists and makers. We recognize that all art is made in a particular context demanding continual dynamic reconsideration in the present. We are a place of gathering; we foster the exchange of ideas and inspire an expansive inclusive understanding of human creativity.

The Art Institute of Chicagos Department of Revenue Systems Operations is excited to offer a McMullan Arts Leadership intern position to work with their team on the implementation of a new Constituent Relationship Management system (CRM).

The Revenue Systems Operations team administrates the Art Institutes revenue processing applications. This includes enterprise ticketing retail and philanthropy systems and the infrastructure integrating this data across applications for operational purposes.

POSITION SUMMARY:

This internship will provide a unique opportunity to meaningfully contribute to the Art Institutes migration to a new Constituent Relationship Management (CRM) system. This landmark project will have a lasting and transformative impact on the Art Institutes ability to effectively manage relationships with its supporters and guests by implementing a new system for the storage and deployment of constituent data. The CRM Implementation Project Intern will be dedicated to this project gaining insight into the execution of an enterprise-scale technical implementation and firsthand experience with a variety of essential project tasks.

The intern will join a museum-wide intern cohort and have access to a range of programs to support their development in addition to their placement in Revenue Systems Operations. Mentorship is provided throughout the experience and connections with an intern alumni network will be established.

• Expected Range: $16.73
• Job classification: Intern
• Grade level: Not applicable

Goals of the McMullan Arts Leadership Internship Program

The McMullan Arts Leadership internship program is part of a museum-wide effort to provide students the opportunity to gain experience career awareness networks and skills that will position them to thrive as future art museum leaders.

This program specifically aims to support students who encounter economic challenges when considering a career in the arts. Aligned with this goal we aim to help shape a diverse group of leaders whose actions are informed by a wide range of perspectives varying career paths and values inspired by their own lived experiences.

INTERNSHIP OUTCOMES:

In this position the intern will have the opportunity to:

Understand effective data governance;

Develop CRM system knowledge and operating skills;

Familiarize themselves with museum operations;

Build project management skills;

Gain firsthand experience in technical implementation processes such as data standardization and iterative testing;

Hone written and oral business communications skills as part of routine operations and an enterprise scale project;

Participate in live troubleshooting process-improvement and problem solving in a business setting;

Develop mentor relationships with field practitioners;

Build peer-to-peer relationships with fellow interns.

DUTIES AND RESPONSIBILITIES:

With guidance from the positions mentor the intern will:

Coordinate and compile agendas for interdepartmental meetings;

Maintain awareness of project tasks assignments and status;

Extract standardize reformat and enter data into a new Constituent Relationship Management system (CRM);

Develop and maintain documentation of processes;

Help troubleshoot technical issues;

Assist in the development and implementation of new and revised processes.

QUALIFICATIONS:

Undergraduate or graduate student; recent graduates (within one year of graduation) will also be considered;

Applicants must be based in the Chicagoland area and/or attending school in the Chicagoland area over the course of the internship term;

MS Office and/or Google Suite Professional Suite is required with particular emphasis on Excel/Google Sheets;

Detail-oriented mindset and demonstrated organizational skills;

Ability to multitask and exercise good judgment to prioritize as appropriate.

Strong written communication skills required with an emphasis on technical writing.

Experience working with relational databases is preferred

APPLICATION:

You must upload all of the requested materials below (rsum and essay responses) into only one pdf document and list your last name and AY 25-26 in the title of the file (example: LAST NAMEAY .) Please upload your materials where asked in the online application.

PLEASE NOTE: You will not be considered if any requested application element is missing.

To apply for this internship tell us your story. We want to understand who you are what motivates you how you think and where youre coming from. Please submit the following materials:

Rsum

Instead of a traditional cover letter please respond to the following questions in short essays (no more than 300 words per answer.) We encourage you to provide specific examples to support your answers or to illustrate your ideas:

o What about this job description interests you the most

o With the mission of the McMullan Arts Leadership intern program in mind what perspectives might you bring to this role that you think museums need more of

o How do you envision this opportunity helping you towards your professional goals

DEADLINE: The deadline to submit an application to this position is Friday July 25 at 11:59 pm CDT. We will not accept late applications. We will contact the candidates we want to interview within three weeks of our deadline.

INTERNSHIP INFORMATION

Duration of Position: 32 weeks / September 2025 (start date anytime during the week of September 2226) through April 2026 (end date anytime during the week of April 27May 1)

Compensation: Paid / $16.73/hr

Schedule: This is a part-time 32-week position for a currently enrolled or recently graduated undergraduate or graduate student. The intern will work 14 hours per week for a total of up to 448 hours over the course of the internship. Work days will occur between MondayFriday; the start date and schedule will be determined upon agreement with the candidate and the host department.

Hourlong virtual and in-person intern professional development programs will be scheduled throughout the internship term that the student is strongly encouraged to attend. These programs will occur during the week; we ask that the intern make this part of their internship schedule.

Format: The internship will be a hybrid of onsite and remote workdays. Internet access and appropriate technology will be necessary to complete this internship; technological accommodations will be provided by the Art Institute of Chicago based on necessity.

Number of openings: 1

The Art Institute of Chicago shares its singular collections with our city and the world. We collect care for and interpret works of art across time cultures geographies and identities centering the vision of artists and makers. We recognize that all art is made in a particular context demanding continual dynamic reconsideration in the present. We are a place of gathering; we foster the exchange of ideas and inspire an expansive inclusive understanding of human creativity.

Required Experience:

Intern