Client Technology Manager
Client Technology Manager
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USD 70000 - 90000
1 Vacancy
Job Description
The Client Technology Manager (CTM) ispassionate about helping peoplethrives when flexing between variedtasksleverages a broad technical foundationandenjoys evaluatingnew technologies. If youhaveproject experience possessexceptionaltroubleshooting skills andprosperin a goal-oriented fast-paced environment- this is the role for you!
AstheCTM youre responsible formanaging ongoingclientrelationships participatingin leading technology improvementsoverseeingproactive measures implementingprojects and exercisinga high degree of ownership over the clients an integral role working closely with other team members forcomprehensive ITservice delivery.
What you will be doing
Taking ownership of client network health and reliability through proactive maintenance and audits
Implementing new technologies with the support of dedicated engineers
Working with company team leaders to develop and lead the implementation of roadmaps for clients to bring them into solid standards and leverage of innovation
Working with other team members for a complete IT department delivery - bringing enterprise level service to small businesses
Reviewing reports for system health trends and open items for client working alongside the clients point-of-contact - seeking to ensure their environment is performing well and aligned well with business goals
Participating or leading client projects implementing new technologies such as servers firewalls applications and more
What you should be like
Excellent foundation in technology including experience with infrastructure Active Directory applications and workstations.
Strong inter-personal skills - enjoy relating with staff & clients.
Solid problem-solving skills - be able to take a challenge and break it down.
Committed professionalism and love working as a team.
Ability to flourish in a fast-paced environment multi-tasking with exceptionally high consistency and attention to detail.
Excellent technical and business aptitude with an ability to learn quickly.
Technical Qualifications and Skills
4 years of experience in full time IT including Windows server and network administration
Microsoft Certified Professional (MCP) Microsoft Certified Systems Administrator (MCSA) or Associates Degree in IT preferred education
A solid understanding of system best practices including areas of workstation server network and peripheral support and deployment
About Mainstay
Mainstay Technologies- IT you trust from a team you enjoy. Mainstay Technologies provides a full IT and Information Security department to small and medium size businesses in the northern New England area. As a company in the Best Companies to Work For Hall of Fame we believe in using the power of technology and of business to help people flourish. This translates to a culture of caring high-ownership teammates who work hard enjoy each other immensely and turn off the work at the end of the workday to focus on what matters more than work.
It is our commitment to people that makes us who we are. We love what we do and we love who we do it with. We are driven by our mission: to give more than we get. People are always the ends never the means. In addition to being a Best Company to Work For we have also been recognized for Coolest Companies for Young Professionals Best of Business for Managed IT Services and theTorch Award for Marketplace Ethics. We have made theInc.Listfor fastest growing small businesses 5 times.
Benefits
This is a full time salaried position with a full benefits package including:
- A flexible and fun work environment with events lunch learns ping pong snacks games and books
- 3 weeks of PTO (4 weeks after 2 years) per year
- A 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years
- Health Dental and Vision Insurance
- Disability Insurance
- Group and Supplemental Life Insurance
- Paid Family Leave
- 401(k) with 3% match
- ESOP!
- Team Profit Sharing
- Training program (including paid certifications tuition reimbursement and bonuses on achieving certs)
- Paid Volunteer Time Off
Location
We believe in Work-from-Anywhere AND in the value of in-person relationships. We provide nearly unlimited flexibility to work remotely but we do hold team meetings and all-staffs in person. We also maintain a beautiful office in Manchester NH and a satellite office in Laconia and we encourage each team member to choose their own balance of home and in-office work that maximizes wellbeing. We do encourage all teammates to come in weekly but it is not required. Applicants must live within driving distance to support clients onboarding and ongoing team integration.
Application
We utilize an Applicant Tracking System for our applications. Please whitelist the following domains to ensure you receive our communications: and
Required Experience:
Manager
Employment Type
Full-Time
