CL22447: IT Field Tech - Entry Level/Temp (Multiple Positions)
CL22447: IT Field Tech - Entry Level/Temp (Multiple Positions)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position #22447 :EntryLevel ITField Tech - No Prior Experience Required
This is an off-schedule non-bargaining position
Posting Dates: 06/30/2025 07/07/2025 (Or Until Filled)
Location: Administration Center
Hours: 8 Hours per Day Temporarily for 60 Working Days Approximately August 1-October 31
Salary: $20 per Hour
Reports To: Executive Director of Information Technology
At Management Discretion 2 Positions Will Become Permanent Positions for 260 Days Per Year.
Job Description
Provide a single point of contact to the Information Technology Department. Assist staff and sometimes the public with telephone email or computer inquiries and work through the resolution of issues or create escalation support incident management and client communications for Information Technology systems faults and service requests.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements and preferred qualifications listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
All applications must be submitted to the Kennewick School District Online at .
CONDITIONS OF EMPLOYMENT
- High school diploma or equivalent.
- Must present transcripts of highest level of education within thirty (30) days of hire if applicable.
- Must be able to perform the required qualifications of the position with or without reasonable accommodation.
- Must be able to meet the Physical Demands of the position.
- Completion of Safe Schools Web Based Training within thirty (30) days of hire and yearly thereafter.
- Must pass a background check which includes employee paid fingerprinting.
- Ability to provide own means of transportation for assignment at various sites as needed. Must have a clean driving record as indicated by driving abstract and proof of automobile insurance.
QUALIFICATIONS REQUIRED
- Must possess excellent communication and customer service skills required for effective and courteous disposition of inquiries problems and assistance requests from the user community.
- Ability to make decisions quickly and work effectively in teams.
- Possess strong written and oral communication skills.
- General computer / networking knowledge.
- Experience with email communications using Outlook and Web based email products.
- Must be a quick learner.
- Must have a pleasant and patient personality.
- Willingness to assume responsibility and work flexible hours.
- Assist in coordination of district-wide Information Technology support.
- Must uphold board policies and follow administrative procedures.
- Must take all necessary and reasonable precautions to protect students equipmentmaterials and facilities.
- Must attend in-service trainings or other meetings as required as well as attend any training as directed by management.
- Evidence of ability to assess and correct issues involving safety.
- Evidence of ability to approach assigned work in a professional manner working toward the common goal of teamwork pride in service delivery and continuous improvement.
- Must demonstrate sufficient command of the English language to communicate verbally and in writing with students parents district staff members and other concerned people regarding all aspects of their job related activities.
- Must be able to use basic computer programs to maintain records enter timecard information and read and respond to email.
QUALIFICATIONS PREFERRED
- Proficient in the following computer programs:
- Windows operating systems including 10 and 11.
- Microsoft Office 365 Suite
- Google Suite
- iPadOS
ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES
- Technology Support
- Ability to remember the status of multiple outstanding problems and yet be able to focus on one task at a time.
- Ability to identify isolate and communicate problems from and to all levels of users and technical staff including negotiating critical times and dates to expedite services.
- Ability to be assertive and to control conversations when necessary to gather relevant facts.
- Schedule and perform periodic system maintenance.
- Evidence of diplomatic and effective people and telephone skills showing the ability to establish and maintain a tactful cooperative and effective relationship with students parents staff fellow employees and management.
- Must be able to troubleshoot computer software common printer and telephone issues remotely using effective questioning and analytical techniques.
- Technology Training / Orientations
- Install software updates and provide a brief orientation for the user.
- Perform other duties assigned by the Executive Director of Information Technology.
GENERAL REQUIREMENTS
To perform this job successfully an individual must be able to perform each essential duty requirements listed below are representative of the knowledge skill and/or ability to perform the essential functions.
- Language Skills: Ability to read analyze and interpret technical manuals and to write reports business correspondence and procedure to effectively present information and respond to questions from groups or individuals representing managers customers and the general public.
- Mathematical Skills: Ability to add subtract multiply and divide whole numbers fractions and decimal to calculate percentages discounts proportions
- Reasoning Ability: Ability to define problems collect data establish facts and draw conclusions. Ability to interpret a variety of technical instructions in diagram to interpret variety of instructions furnished in written oral diagram or schedule form.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Mobility: While performing the duties of this job the employee is regularly required to use hands to finger handle or feel objects and keyboard. The employee is required to sit and to reach with hands and employee is frequently required to stand walk climb or balance stoop kneel crouch or crawl.
- Sense:The employee is required to talk/hear conversations and other sounds. The employee must be able to communicate effectively in person and over the telephone. Specific vision abilities required by this job include close vision far vision color vision peripheral vision depth perception and the ability to adjust focus.
- Lifting: The employee must regularly lift and/or move up to 10-50 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Hazards: While performing the duties of this job the employee may be exposed to a variety of noise level in the work environment is moderate.
Kennewick School Districts Non-Discrimination Policy
The Kennewick School District provides equal access to all programs and services without discrimination based on sex race creed religion color national origin age honorably discharged veteran or military status sexual orientation including gender expression or identity the presence of any sensory mental or physical disability or use of trained dog guide or service animal by a person with a disability and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination:
Civil Rights & Equity:Dr. Thomas Brillhart- ()
Section 504 Title IX:BJ Wilson - ()
This holds true for all students who are interested in participating in all education programs and/or extra-curricular school activities in the Kennewick School District.
Applicants: Inquiries regarding compliance procedures or requests for reasonable accommodation may be directed to the School Districts Director of Human Resources.
Forinformation on salary and benefitsoffered please visit School District Contact Names and Telephone Numbers:
Toni Neidhold Director of Human Resources
Certified/Classified ADA
Kennewick School District
1000 West 4thAvenue
Kennewick WA 99336
Required Experience:
Junior IC
Employment Type
Full-Time
