Route Sales Specialist II - Waterville, ME - $26.50/hour

Bringing Home the Dough

The Route Sales Specialist II (RSS II) is a certified trainer responsible for training new Route Sales Representatives (RSR) and Route Sales Trainees (RST) supporting all training processes. The RSS II is also responsible for the ordering sales delivery and merchandising of a slate of nationally- and locally branded fresh baked products and developing relationships with customers managers and other personnel. Position will be assigned to various company routes on an as needed basis to service retail customers restaurants and institutions with the goal of maximizing sales opportunities by meeting customer expectations and following established best practices. Position will drive incremental sales by executing the required market programs while exceeding customer expectations.
Position will require RSS II to service accounts during customer designated service windows which may require RSS II to work non-traditional business hours weekends or holidays. Potential for overnight travel outside of normally assigned location.
Positions requires an incumbent with an eagerness to gain industry knowledge and to learn the skills necessary for success.

Rising to the Challenge: Position Responsibilities

Responsibilities include but are not limited to:
Leverage internal sales data and company marketing plans to drive growth with customers through proper planning ordering and execution
As needed operate company routes and provide coverages of routes for RSRs time-off
Provide a high level of in-field training to new RSRs and RSTs including training on all tasks and objectives outlined in the Route Sales Operations Manual
Establish and maintain strong customer relations to effectively communicate sales solutions and improve customer satisfaction
Order product using an online state-of-the-art order planner to ensure customers are receiving the freshest product possible
Increase sales through shelf space expansion and the use of in-store promotions and displays
Adhere to the company assigned route structure stop sequence and established service times to drive efficiency and to ensure continued customer satisfaction and consistent service times
Know and follow all retailer/account standard operating procedures including but not limited to check in/check out and service windows
Adhere to the fresh market policy by appropriately rotating product and removing damaged or out-of-code product as necessary
Follow shelf-life cycle of each brand/product
Ensure shelf life is maximized with proper rotation of products to ensure that Blackstock is rotated and stocked first before the next fresh delivery is merchandized on shelves/displays
Perform daily route settlement requirements: verifying product quantities accurately invoicing the proper account and adhering to the cash collection policy
Perform an accurate weekly inventory in the handheld computer device at select accounts on specific days designated by the company
Support the introduction of new products to the marketplace based on the retailer playbooks and gain additional shelf space and promotional displays to execute the rollout and drive consumer trial
Obtain authorization (sell in) from accounts key decision makers for promotional product displays. Properly place and assemble displays to maximize exposure to consumers and to increase sales penetration
Review weekly route analysis to identify voids and sales opportunities
Review key performance indicators to reduce cost and drive sales
Adhere to customer required shelf schematic/plan-o-gram to ensure customer compliance and to meet the objectives of brand teams
Master the best practices of the Route Sales training program
Must be able to obtain DOT medical certification to drive a commercial motor vehicle (CMV)
Must meet the Fleet insurance Guidelines in relation to your MVR (Motor Vehicle Record)
Perform all required daily vehicle inspections maintain accurate vehicle records immediately report vehicle maintenance issues and complete daily drivers logs and time records as required
Safely and efficiently operate a vehicle with a Gross Vehicle Weight Rating (GVWR) more than 10000 pounds
Adhere to all regulatory policies such as Department of Transportation (DOT) policies and local and federal regulations
Maintain cleanliness of an organized workspace and vehicle
Secure and organize inventory in the truck to prevent product damage
Ensure compliance with all company policies and procedures (Safety Equal Employment Opportunity Harassment Sarbanes Oxley etc.)
Perform other duties deemed by management to be an integral part of the position including but not limited to fulfillment of work schedules adherence to attendance policies and other applicable operating rules policies and procedures
Must be able to acquire and maintain a DOT medical card

Knead to Know: Preferred Qualifications

Minimum of 1 year related experience in retail sales DSD sales and/or business-to-business sales

Additional Ingredients: Essential Job Requirements

Highschool diploma or GED