Direct reports: Quality Engineer Quality Coordinator Quality Technician
Key relationships: Leadership Team Purchasing Production Engineering Customers Quality Personnel
Role Purpose:
The Quality Manager position is responsible to develop and sustain the Vista Quality Management System in line with the ISO 9001:2015 standard. As the Management representative this position reports directly to the Operations Manager regarding the performance of the Quality Management System and promotes awareness of customer specific requirements throughout the organization.
Requirements:
5 years of experience in quality management in a manufacturing environment
Bachelors degree in a related field required
In depth knowledge of ISO 9001:2015 standards for Quality Management
Excellent verbal and written communication
Strong knowledge of calibration ability to read blueprints
Monitors addresses and reports on internal and external product quality implementing processes and coordinating with all departments to ensure the company PPM goals are reached.
Ensure a robust Corrective Action process is in place and completed in a timely manner to drive improvements in product quality and business processes.
Perform and lead internal audits of the Quality Management System as required.
Customer and Supplier Relationships
Interface with customers relative to customer specific requirements product quality quality audits and other issues pertinent to maintaining a solid customer relationship.
Interface with suppliers ensuring the monitoring and feedback relative to supplier product quality and timely delivery.
Perform supplier audits to ensure the effectiveness of current suppliers and validate new suppliers and provide recommendations for improvements to the suppliers Quality Management Systems if necessary.
Oversee environmental compliance documentation and requests including USMCA and IMDS.
Quality Department
Build an effective team that works well together and with other departments to ensure all Quality processes and tasks are completed as required.
Oversee and organize the Quality Department staff to set goals and expectations provide training and guidance and to ensure continuous improvement of the department.
Develop and facilitate professional growth plans for each employee in the Quality department.
Company / Cross-Departmental
Directs all quality-related activities with Manufacturing Engineering Sales and Purchasing.
Train others as required to ensure a better understanding of Vista Quality Management System requirements.
Quality Function Oversight
Coordinate the processing delivery and/or use of non-conforming items until proper disposition of product or rectification of the deficient condition has been resolved.
Coordinate with Production on the development and implementation of work instructions in-process audits and final inspection.
Participate in the product development process by fulfilling the Quality portion of the process by the dates assigned.
Follow all requirements to support Vistas Quality Objectives.
If deficient in any area of responsibility appropriate training will be implemented and successful completion evaluated. The above items are not an exhaustive description and additional duties may be required.
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