Team Member Experience Champion /Human Resources - Hilton Orlando Buena Vista Palace
Team Member Experience Champion /Human Resources - Hilton Orlando Buena Vista Palace
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1 Vacancy
Job Description
Our hotel which is steps away from Disney Springs features 1011 guest rooms over 145000 square feet of indoor and outdoor meeting space. We have a pool lazy river and fitness center!
The ideal candidate holds 1 years of Human Resources experience. Hotel experience preferred. Bi-lingual in Spanish and English Required. Ability to multitask in a fast-paced environment.
Shift Pattern: Monday- Friday 8:30 AM- 5:00 PM (Some Overtime required) Flexible schedule
Pay Rate: $21.50 per hour
The BenefitsHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
What will I be doing
As a Team Member Experience Champion /Human Resources you would be responsible for assisting the Director and Managers of the department in the overall management and administration of the Human Resources function in the hotels continuing effort to deliver outstanding guest service and to maximize profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Facilitates daily Human Resources operations in team member and labor relations as well as team member relations programs/activities/initiatives.
- Conducts professional in-person communication with team members on the hotel property as the greeter for the human resources department as a whole; routes and distributes incoming requests as appropriate to HR Partners.
- Supports Union and Non-Union Team Members with Benefits Resources and Enrollment Information; conducts professional phone (via voice and text) as well as email communication with hotel team members related to Benefits and Enrollment; conducts timely follow-ups on communication as needed.
- Oversees function of the data management system to include but not limited to entry of team member data and auditing of team member data; generating and processing any reports in Microsoft Excel.
- Recordsemployment transitions using programs to include TMX and Taleo;supports team members with FMLA/LOA initial requests
- Assists with team member requests and troubleshooting related to the LOBBY and the GO Hilton Team Member Travel Program.
- Assists with the onboarding of new team members (including transitions and background check completion) to include scheduling for New Hire Orientation.
- Manages the propertys uniform program.
- Assists with special projects assigned by department management as needed.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Employment Type
Full-Time
